Job description


  • Entry level
  • No Education
  • Salary to negotiate
  • Leeds


AG level 1
Billing and Collections Manager

The Credit Control role is key inassisting the firm to deliver a professional collections process to ourclients. The role is key to collecting cash and reducing debtor days in abusiness environment.

The following list of duties is notexhaustive but gives a flavour of the duties the credit controller willundertake:

- Communicating with clients and third parties by letter and telephone to ensure prompt payment of bills, whilst always maintaining and strengthening existing relationships
- Liaising with Partners/Associates regarding outstanding debt, providing assistance to them in order to resolve outstanding queries and in turn speed up the payment process
- Being proactive to identify issues, suggest solutions and assist in implementing change
- Working to monthly cash collection targets aimed at continually improving both the debtor day and 90 day debt profiles of the firm
- Keeping accurate and up to date records of all debt chasing, using experience and judgement to ensure that items are followed up and escalated at the appropriate points in time
- Keeping the team leader up to date with any potential issues with a client's ability to settle our bills
- Liaise with Divisional Finance Managers regarding debts for their divisions
- Responsibility for administering specific client billing / collection processes
- Keeping abreast of changing requirements in the credit profession/legislation

The successful candidatewill have:

- Excellent organisational skills
- Excellent communication skills, both orally and in writing, and a customer service philosophy
- The ability to work well in a team-based organisation
- The ability to work effectively and efficiently in a fast paced environment
- Strong IT literacy
- The ability to handle complex administrative arrangements connected with bill collection
- Business focus

  • billing
  • customer service