Job description


  • Entry level
  • No Education
  • Salary £24,000.00 - £25,000.00 gross per year
  • Wetherby


An opportunity has arisen to join one of our expanding clients in the Wetherby area as a Credit Support Coordinator.
The successful candidate in this role will work pro-actively providing administrative and analytical support for the Credit and Risk department.

Main Job Responsibilities:

* Handling complex customer queries
- internal investigation and follow up through to resolution

* Liaise with internal stakeholders and customers to resolve queries

* Log all incoming queries on the internal database

* Control customer payment deductions (contra's and debit notes)

* Ensure requests for documentation are fulfilled to minimise delay to payment terms

* Prepare monthly site reconciliation to support application process

* Identify and resolve data variations

* Monthly analysis of customer deductions

* Prepare monthly backing documentation for application processes

* Fortnightly statement preparation

* Update and maintain customer accounts

* Ledger allocations

Person Specification:

* Minimum of 2 years Credit Control Support experience is required

* High volume ledger experience

* MS Office Excel to Intermediate level (pivot tables and lookups)

* Strong analytical skills

* Attention to detail and strong numeracy skills

* Proactive

* Strong time management skills

This role is full time working a 40 hour week (hours to be discussed). Our client is offering a salary of £24,000-£25,000 depending on your level of experience

  • excel