Job description

Requirements

  • Entry level
  • No Education
  • Salary £21.00 gross per hour
  • Birmingham

Description

Customer Account Specialist
- French speaking

£21 per hour
- 6 month initial contract

Based in Canary Wharf

My global and leading investment banking client are currently looking for a highly skilled relationship manger to come in to lead/manage ongoing relationships with large commercial card clients.
This role is part of a growing team and area of the business so will offer great opportunities internally for progression and contract extension.

Key responsibilities:


- The main responsibility is to maintain, strengthen and grow the ongoing relationship with Commercial Card Clients following set up by the implementation team and provide a single access window for client queries and concerns.


- Ensure a Seamless Transition from Implementation into Business As Usual for new programmes


- Be a single point of contact, Post Implementation for Clients and their Program Administrators


- Drive consistently high levels of client satisfaction


- Continually increase their own knowledge and understanding of the clients' card program


- Leverage existing relationships to drive expansion of issuance among current programs

Knowledge/Experience:


- Excellent Customer Service skills


- Strong experience of Managing and developing client relationships


- Track record of driving incremental sales in existing relationships


- Highly fluent in English and French

If you feel you would be suited to this role, please apply for immediate consideration

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