- Entry level
- No Education
- Salary to negotiate
Customer Analyst – Negotiable Salary – Plus Benefits – London - J9942
This role would allow you to work in a data rich business for a highly respected High Street Consumer giant. They have a very large direct marketing programme placing huge value in data to drive value for their customers. Making proper use of the data is essential to every aspect of this programme, so If you enjoy applying analytics to real life business questions, and seeing your recommendations come to life, don’t hesitate let Roisin have a copy of your CV.
Role and Responsibilities.
•Focus on the start and end of the customer journey
•Plan and design the targeted marketing programme
•Forecast, monitor and review the performance of activity
•Run and manage regular reporting and post-campaign analysis
•Deliver actionable insights and recommendations
•Understand the success of campaigns.
•Help develop new programmes and evolve existing campaigns
•Develop models of customer behaviour
•Teamwork and collaboration is essential
Experience & Skills Required
•Be able to manipulate large and disparate datasets to produce actionable insights
•A broad numerical & analytical background crucial
•Familiarity with SAS, SQL, R or IBM Unica a bonus or a willingness to learn
•Have at least one coding language in development of targeting and customer selections
•Possess experience in complex statistical problems
•Ability to use Microsoft Office products, especially Excel essential
•Excellent communicator with the ability to explain complex analytical techniques to non-technical audiences.
•Be able to manage stakeholders at various levels
If you fit the above job description please contact Roisin McCarthy on 01256 314 660 or email her on firstname.lastname@example.org. Please be advised that we can only accept candidates who have the right to work in the UK.
Alternatively, you can refer a friend or colleague by taking part in our fantastic referral schemes! If you have a friend or colleague who would be interested in this role, please refer them to us. For each relevant candidate that you introduce to us (there is no limit) and we place, you will be entitled to our general gift/voucher scheme.