Job description

Requirements

  • Entry level
  • No Education
  • Salary to negotiate
  • Stockport

Description

Stockport

£18,000 – £20,000

Proven in delivering an outstanding service to customers day in day out?

Feeling forced to up sell additional products to customers instead of servicing the clients wants and needs?

Working towards unrealistic KPI’s with no long-term development opportunities?

Above are the frustrations of most customer service advisors within their position at present.

Platinum Recruitment Group are currently recruiting for one of Stockport’s leading employers where you will be:


- Managing only inbound calls from existing customers. There is no outbound calling within this job role and you will not be dealing with new business calls.
- Absolutely zero sales in the position. There is no up selling, you are simply there to provide a 5* service to your customers
- Structured and realistic targets based around the Service to your customers. There is also an opportunity for bonus (£200 a month) based on the feedback scores from your customers.
- In addition to managing the inbound flow, you will also be responding to social media and live web chat queries. This is an extremely multi-faceted position where no 2 queries will ever be the same. Additional Benefits Include:


- Structured training and development plan. 4 Weeks training and your own personal career plan
- Working in modern offices
- Easy transport links for commuters and onsite parking available for employers
- 25 days holiday per annum plus bank holidays
- Subsidised onsite canteen What you need to apply:

We are searching for candidates who have a passion for delivering an outstanding service to their customers. You must have worked towards KPI’s in a previous position, showing evidence where you have achieved targets set by management.

Our main focus is career minded applicants who are seeking a long-term career with a thriving business!

Apply today for immediate consideration or email a copy of your CV to huw@platinumrecruits.co.uk

  • customer service
  • recruitment
  • social media
  • transport