Job description

Requirements

  • Entry level
  • No Education
  • Salary to negotiate
  • Belfast

Description

Do you want to work on behalf of a global financial company?

Have you got previous experience within customer service?

Do you have a passion for helping customers?

January 2020 start date?

We are currently recruiting for Customer Service Advisors to join our award winning outsourcing client on behalf of one of their major contracts. If you have previous experience within a customer focused role and want to work for a well-known high street brand then this could be the role for you!

What will you be doing?

Handling inbound calls from customers
Aiming to provide a first time resolution on all calls
Discussing various products and services available
Updating customer account information on the internal system
Use your initiative and resolve any queries that come through
Build rapport with customers

What are we looking for?

Previous experience within a similar role - contact centre experience is desirable but not essential
Working knowledge of various IT and Microsoft systems
Confident and ability to build rapport
Excellent written and verbal communication
Ability to work in a team and independently

Salary - £17,389 per annum - paid fortnightly!

Hours of work - Shifts are between Monday to Sunday, 7am-11pm

You will always have your rota 4-6 weeks in advance

* Please note, due to the nature of the business you will need to pass a CRB and credit check for this role *

We are holding interviews this week for start dates in January 2020 so if you're interested then please APPLY NOW!

Cordant People are an equal opportunities employer

CPCC

Cordant Group is an equal opportunities employer
Role: Customer Service Advisor
Job Type: Permanent
Location: Belfast, County Antrim,

Apply for this job now.

  • customer service
  • due