Job description

Requirements

  • Entry level
  • No Education
  • Salary £17,000.00 - £18,000.00 gross per year
  • Ipswich

Description

Manpower are currently recruiting for X6 Customer service staff to work for our national client based in Ipswich.
You will be joining at a fantastic time as they look to expand their workforce on the inbound customers service team.
The roles will see you working a day shift Monday
- Friday 9am
- 5pm.
Starting salary is £17-18K DOE

We are recruiting for staff who can deliver a good customer service experience for the customers and have the ability to asses their needs and direct / put them forward to the right team within their business.

Main Duties

To deliver outstanding quality of service consistently
To answer calls in a timely and professional manner
To liaise effectively with all department colleagues and staff throughout the wider business
High accuracy of data input from the customer calls
Ability to asses the calls and direct to suitable departments

Skills Required

Customer service skills either over the phone or face to face
Good IT skills
Strong communicator
Good time keeping
Team player

If you have previous experience within customer service or looking to progress your career within this industry then we would like to hear from you

  • customer service