Job description


  • Entry level
  • No Education
  • Salary to negotiate
  • Royal Tunbridge Wells


Childrensalon is an award winning independent internet retailer for children's designer clothing and gifts. Ranked #34 on the Sunday Times Best Companies to Work for 2019, we offer a dynamic, fun and caring environment and we like our team to grow with us.

We are looking for a Customer Service Assistant to help out in our busy office in Tunbridge Wells. The role is full time and requires working evening and weekend shifts. We provide the best customer service in the industry and every day we enjoy helping people all over the world place orders, track shipping, and return or exchange items by phone, email and live chat. Our customers know they can always count on us for honest advice and help with choosing a special gift or even simple items for their children.

We are looking for people who:

Enjoy helping people and have an understanding of different cultures

Love a fast-paced environment and can work under pressure

Have strong organizational skills and the ability to multi-task

Serve as the first point of contact for customers on the phones

Have strong customer service experience

Are PC proficient

Have excellent spoken and written English

Have a love for fashion

Have an understanding of children

Are familiar with Social Media

See the website at: and IOS app

Childrensalon is an equal opportunity employer and is determined to ensure that no applicant or team member receives less favourable treatment on the grounds of gender, age, disability, religion, belief, sexual orientation, marital status, or race.

If you are interested please apply to with your CV and covering letter about why you would like to work for us. Previous applicants need not apply.

No previous applicants need apply.

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