- Entry level
- No Education
- Salary to negotiate
- MANCHESTER, GB
About the Role
Are you looking for a challenge? At SPXFLOW, we’re driven by innovation with a focus on meeting our customers’ needs. We seek people who share our commitment to hard work, ingenuity and doing what it takes to best serve our customers.
We are recruiting for a number of exciting, newly created Customer Service roles as part of a new service that we are bringing into the SPXFLOW Shared Service Centre in Didsbury, South Manchester. The Customer Service Associate will be responsible for quotations, sales order management, expediting orders and keeping track of the logistics process, delivery management, query management by phone and email and related reporting. This role will be a key interface for external customers and is responsible for ensuring that they receive the best possible customer experience.
We are looking for passionate and motivated customer service professionals who are eager to be part of something new that they can help to shape and grow. You will be a confident and enthusiastic communicator with excellent customer relations skills and a proven background in a customer service role, preferably in a Shared Services environment. Having an understanding of the end to end commercial process; quotations, orders and how it all works and fits together would be advantageous. You will be organised, with strong attention to detail and able to work under pressure and at a fast pace. You will be IT savvy with knowledge of SAP or a similar ERP system and have strong MS Office skills. We require fluent Danish language speakers for these roles.
We are a global supplier of highly specialised, engineered solutions with operations in over 35 countries and sales in over 150 countries around the world. SPXFLOW's innovative, world-class products and highly-engineered solutions are helping to meet the needs of a constantly developing world and growing global population. You'll find our innovative solutions in everything from dairy plants and power plants to oil and gas pipelines, the power grid and bus fare collection systems. SPXFLOW really is everywhere you look.
Based in Didsbury, South Manchester, SPXFLOW’s Shared Services Centre is home to approximately 150 Finance, HR and Customer Service professionals, delivering specialised services to our international business units not only driving cost benefits but delivering real value through service excellence, business intelligence and service transformation. It has been an exciting time for SPXFLOW as we have undergone significant expansion of our scope and services at the Didsbury centre. The centre boasts a fantastic location, great team as well as a fast paced and challenging working environment and there couldn’t be a better time to join us!
How To Apply
If you are eager to pursue this exciting new opportunity, we would very much like to hear from you. Please click 'Apply’ where you can submit your CV directly to us.
Thank you for your interest in our company.