Job description

Requirements

  • Entry level
  • No Education
  • Salary £18,000.00 - £20,000.00 gross per year
  • Ramsey Saint Marys

Description

My Huntingdon based client are seeking an Customer service advisor for their rapidly growing national insurance company. Have you previously worked for a call centre or telephone based customer service environment?Constantly giving perfect customer service? Insurance Experience?

This company offer a very competitive salary, parking on site, High street discounts, Work anniversary vouchers, pension contributions, free fruit at work plus more! This role is easily commutable from Cambridge, Peterborough and the surround areas!

Key skill you will have:

* A competent level of knowledge of all Microsoft packages
* Good written, oral and communication skills
* A competent level of knowledge of the internal computer system and procedures
* Excellent communication skills
* Be approachable and helpful to management and members of staff
* Competent in Maths and English
* A collaborative and innovative approach to working

Main Responsibilities:

* Quotes/New business
* Renewals
* Mid-term adjustments/cancellations: - * Process Payments and advise clients on the different methods
* Creating Letters/memos
* Deal and mange complaints
* Daily banking reporting
* Supporting other offices with phone calls
* Daily administration tasks

This role would suit someone who has previously been in an contact centre or customer service environment looking for their next step up as an account manager/advisor. If you know how to give perfect customer service and account manage to an excellent standard then apply online or call Antonio for more information!

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  • customer service