Job description

Requirements

  • Entry level
  • No Education
  • Salary to negotiate
  • Wymondham

Description

Our client, based just outside Wymondham, is seeking Customer Service Advisors to take inbound sales enquiries regarding domestic fuel.

This is a 7 - 8 month temporary contract, until approximately April 2020, reflecting the uplift in their business over the Winter months.

Duties will include:


- Dealing with enquiries in a professional and calm manner
- Calculating quotes which will require some mental arithmetic
- Updating client information and orders on in-house CRM Database
- Working in what can be a very busy and hectic environment

Although this is a Customer Service role, there is a degree of sales involved as it is a competitive market and it is important to convert as many enquiries to sales as possible!


The role requires confidence, numeracy, good IT skills and the ability to work under pressure.

Due to the location you must have your own transport as the office is not accessible by public transport.

This is a great working environment and there may be a possibility of permanent employment at the end of the contract.

Immediate starts available!

Hours: Mon - Fri 9.00am - 5.30pm


- Customer Service
- Database Administration
- Enquiries
- Numeracy
- Sales

  • crm
  • customer service
  • due
  • orders
  • transport