Job description

Requirements

  • Entry level
  • No Education
  • Salary £30,000.00 - £40,000.00 gross per year
  • London

Description

Are you enthusiastic about customer services, enjoy helping people and you can speak Polish fluently read on…

Our client, a leading multinational in the tech industry with headquarter in Central London is currently looking for a Customer Service Executive with fluent Polish to be a part of their growing team!!

RESPONSIBILITIES

*First point of contact for Polish-speaking and international clients and owner of responsibilities for multiple client projects success
*Providing exceptional/effective customer service.
*Resolving clients' queries via call, email, and social media of the product information.
*Keep updated about new product information.
*Develop a trusting relationship with clients.
*Ensure communication with customers and suppliers in a professional standard and match the expectations.
*Ability to work one Saturday or Sunday per month (this is paid extra)

KNOWLEDGE SKILLS

*Must be fluent in English and Polish, written and oral
*Passionate about customer success.
*Experience minimum 2 years in business to business (B2B)
*Solid presentation, communication, and problem-solving skills.
*Experience providing customer service in the tech industry.
*Proficiency with Microsoft Office and web-related technologies
*Flexible for working one Saturday or Sunday per month.
*WebEx and Salesforce experience is desirable
*Bachelor degree is preferable

If you felt that could be you, quick apply or send your CV to

Please be advised CVs will be treated in the strictest of confidence and that your application will not be forwarded without your permission. We aim to respond promptly to your application, however, due to the high level of CVs we receive we are only able to respond to applicants whose profile matches our Clients requirements


- B2B
- Customer Services
- Polish

  • customer service
  • due
  • relationship
  • social media