Job description


  • Entry level
  • No Education
  • Salary to negotiate
  • London


What you’ll do:
Review technical business requirements and proposing designs to meet the customers current and future business needs. Whilst providing ongoing IT consultancy, design, implementation and support services to customers. Produce and present project documentation including design, implementation and testing in line with Cisco standards.

Be part of Cisco’s Customer Experience team to delivery technical outcomes by working closely with customers in their Cloud and Data Centre environments. This involves being part of the technical leadership team providing strategic direction and deep dive into technical issues to ensure that your customers environment is designed, tested, implemented and operated against Cisco standards and guidance to optimize availability and stability.

You’ll be one of the trusted advisors, building a solid, long-term relationship with your customer(s) through providing technical thought leadership in solving customer issues and achieving their business outcome.

Align with and support company policies, processes, and utilizes relevant tools, to effectively execute the role, and support Cisco’s strategies and goals.

Who you’ll work with:
The Cisco Customer Experience (CX) team has a great opportunity for a Technical Consulting Engineer (CE). The UK CX team is responsible for critical customer facing roles requiring a unique ability to influence innovation by recognizing gaps in customer capabilities and translating them into technical recommendations that affect business outcomes. Being part of this team will provide you with incredible access to ever-changing technologies, state of the art tools/innovation and automation with a direct line to the Business Unit and Development Engineers that produce the intellectual capital that provides great value to our customers. You will work with a wide virtual team based in a variety of countries within the region with diverse backgrounds. To be able to keep our team as the best technology professionals in the industry, we have established a strong focus on continuous development; you should expect the best in technical and consulting skills training. We also provide our team with the ability to work flexibly to meet not only their customers’ needs but also of their own lives.

Who you are:

- Proven experience and advanced knowledge in the following major areas of: DataCenterdesign and migrations, with experience of Network and Application Centric migrations and being able to communicate their value to the customer.
- Cloud Software design skills, with strong current knowledge of networking fundamentals and good experience in Consulting Services
- Demonstrable knowledge and experience in Overlay Solutions, Cloud and IT infrastructures plus automation and orchestration implementation. With a clear understanding and ability to communicate the latest market trends as Cisco will continue to partner and form eco-systems to deliver comprehensive solutions to our customer base.
- Hands-on experience with Data Centre technologies such as Nexus, ACI, Hyperflex, Storage solutions
- Self-motivated with solid technical leadership and collaboration skills with excellent written, oral communication and listening skills communication skills to interact with various levels within a customers’ organization
- Prior coding and software development experience using languages such as Python, JavaScript, Shell and Java. Development experience with GIT/Git-Flow, REST API and coding tools
- Advanced degree
- Active Cisco certifications
- Fluent in English

We Are Cisco
#WeAreCisco, where each person is unique, but we bring our talents to work as a team and make a difference. Here’s how we do it.

We embrace digital, and help our customers implement change in their digital businesses. Some may think we’re “old” (30 years strong!) and only about hardware, but we’re also a software company. And a security company. An AI/Machine Learning company. We even invented an intuitive network that adapts, predicts, learns and protects. No other company can do what we do – you can’t put us in a box!

But “Digital Transformation” is an empty buzz phrase without a culture that allows for innovation, creativity, and yes, even failure (if you learn from it.)

Day to day, we focus on the give and take. We give our best, we give our egos a break and we give of ourselves (because giving back is built into our DNA.) We take accountability, we take bold steps, and we take difference to heart. Because without diversity of thought and a commitment to equality for all, there is no moving forward.

So, you have colorful hair? Don’t care. Tattoos? Show off your ink. Like polka dots? That’s cool.

  • access
  • hardware
  • java
  • software
  • storage

About the company

At Cisco, transforming the way people work, live, play and learn also includes being a great place to work. For 17 years, we’ve been named a Fortune 100 Best Place to Work, one of a handful of companies included on the list since its inception. And, we are among 25 companies acknowledged as a world’s best multinational workplace.

We’re proud of this recognition because it means, at Cisco, you will enjoy working flexibly, using our own market-leading collaboration technology to drive innovation; taking advantage of numerous health and wellness resources; pursuing exciting career opportunities, and participating in programs to help your local communities or fulfill philanthropic interests. And, you’ll be doing all of this while being part of a global team that is making a positive difference in the world.

Learn why Cisco is a great place to work and what we offer you.