Job description


  • Entry level
  • No Education
  • Salary to negotiate


Becoming a Data Entry Clerk with Recruiting Partnering Project (RPP):

This is a 12 Month Fixed Term Contract, paying £18,000 per annum.

The role is pivotal to one of the UK’s largest and most diverse recruiting operations whose aim is to deliver exceptional candidate experience throughout an inclusive recruitment process.

Since 2012, Capita have been working in partnership with the British Army to deliver best in class recruitment services. The partnership is responsible for attracting, sourcing and selecting officers and soldiers for the Army (Regular and Reserve), meeting targets for quantity, quality and candidate experience.

As part of the enhancing candidate experience and to help reduce the time taken for candidates to join the Army a new service is being created: Clinical Triage.

The Clinical Triage Team will undertake a telephone based clinical assessment with candidates to ensure that they meet the standards to join the British Army. The role of Data Entry Clerk is instrumental to this new Team; they will be responsible for ensuring the outcomes of the Clinical Triage telephone assessment are stored within the Candidate database.

What you will do:

Update records on the internal system

Provide a quality service to internal customers and candidates to achieve personal targets and contribute to team targets

Follow all business processes, policies and systems to deliver agreed service levels

Take ownership for your personal performance targets and development

Regularly suggest valid, constructive and appropriate ideas to improve people processes, customer service, partnership and / or reputation

Support the data processing of Candidate Medical notes between ICT systems

Support to the Clinical Triage Team and other teams as required

Your experience will include:

IT Literate

Quick to learn new IT Processes

Well Organised

Good attention to detail

Good communication skills

Data Entry experience desirable

Good team player

Familiarity with Army Careers (Desirable)

Experience of recruitment (Desirable)

About Recruiting Partnering Project:

Capita Recruiting Partnering Project (RPP), part of Capita plc, has been working with the Ministry of Defence (MOD) since 2012 to transform the British Army's recruitment service. Our exceptional team are looking at the entire recruiting and selection process for both the Regular Army and the Reserves. By joining us, you'll be helping realise our mission to make joining the Army a less daunting and more efficient, transparent experience for those wanting to become a member of the Armed Forces.

RPP are part of Capita Plc, the UK’s leading provider of business process management and integrated professional support service solutions. Through quality solutions, tailored to our customers’ needs, we’ve helped countless organisations unlock value and maximise their potential. With access to our range of unique and diverse opportunities, offering real career advancement and progression, we can unlock your potential too.

What’s in it for you?

At Capita, we believe an open, transparent working environment that encourages ingenuity and collaboration – with colleagues, customers and clients – is what makes us so effective at what we do.

As well as a generous basic salary, we also give you 23 days holiday, company matched pension scheme and access to a variety of voluntary benefit options. These include a share save scheme, life assurance, holiday buy and many more designed to suit your own personal lifestyle, such as retail, health & wellbeing and leisure discounts.

You’ll be joining a network of some of the most experienced, innovative and dedicated people in the country - the opportunities to learn new skills, develop in your career and grow and as we grow are almost endless. Our mission is to help you realise your potential – whatever that means to you.

What we hope you will do next

Help us find out more about you by completing our short application process – click apply now.

Capita operates as an equal opportunities employer and we welcome all applications regardless of gender, marital status, sexual orientation, pregnancy, race, colour, ethnic origin, nationality, religion or beliefs, disability, age, political opinions or trade union membership.