Job description

Requirements

  • Entry level
  • No Education
  • Salary to negotiate
  • Newcastle upon Tyne

Description

COMPANY DESCRIPTION

Ubisoft is 10,000 creative minds spanning 6 continents. With around 85% of its staff devoted to game development, Ubisoft has the 2nd largest in-house creative team in the world.
The company’s 27 different creative studios work hand-in-hand each day to deliver rich and innovative gaming experiences that reflect the creativity and diversity of their teams. This cross-studio collaboration model means every team member has the opportunity to participate in challenging projects based on brands including Assassin's Creed®, For Honor® Tom Clancy's Ghost Recon®, Tom Clancy's Splinter Cell®, Tom Clancy's Rainbow Six, Tom Clancy's The Division, Rabbids®, Rayman®, Watch Dogs®, Far Cry®, The Crew®, Just Dance® and more.
JOB DESCRIPTION

 
Summary
Data Managers provide critical support to all game projects within the studio. They ensure the smooth operation of vital software services, perform key data operations and provide help-desk troubleshooting for our project development environment. Key to the role is a supportive and reactive attitude with strong, methodical technical troubleshooting abilities. Quality communication and an approachable nature is vital as the role involves interaction with colleagues of all disciplines within game production and with other Ubisoft studios and technical departments.
 
Reports To
Lead Data Manager
 
Responsibilities
Support
Provide a support role for production tools to users within an environment of 200+ developers and multiple game productions.
Identify tool support requirements for the team and proactively discuss requirements with the Tools Team.
Co-ordinate a support request enabling the team to have the right contacts i.e. Tools or Engineering when a problem goes beyond Data Manager responsibility.
Be a primary point of contact for external support teams (HQ, Studio Collaboration etc.).
Provide project pipeline support including workstation configuration and tool configuration.
Maintain a good general knowledge of the production pipelines and tools and provide up-to-date documentation on workflow methods, pipeline systems within a centralised accessible location.
Collaborate with partner studios to share technology and best practices.
Game Build Delivery
Responsible for the consistency of data and versions.
Deliver game builds to Development and QC Teams (internal and external).
Deliver game builds for external contacts at the request of Production (i.e. Localisation, Marketing, HQ).
Upload DLC to First Parties.
Support production in the preparation of submissions material.
Perforce
Follow and uphold SCM best practices.
Provide Perforce account support for the team along with perforce Administration of users, groups, permissions and filetypes.
Configure and maintain Perforce instances.
Support Perforce branch management and perform integration requests as needed.
Build System and Build Farm
Monitor build system for failures and errors and flag these to build engineers, development team and QC as appropriate.
Ensure quality and tracking of daily data generations.
Proactively predict and resolve future issues (e.g. capacity constraints, maintenance intervals, etc).
Proactively propose, develop and deploy improvements to our production processes and look for opportunities to optimise developer workflow.
NAS Data
Alongside production and IT, monitor and manage the NAS Storage used by all Studio projects.
Closing Kit
Support creation of the Closing Kit with the development team.
QUALIFICATIONS

Skills and Knowledge
A rigorous and structured approach with strong problem-solving skills.
Excellent verbal and written communication and strong interpersonal skills.
A proactive attitude, resourceful nature and someone who thrives on autonomy.
Ability to work calmly, considered and with purpose under pressure.
Technical competency to understand the intricacies of pipelines and production tools and the ability to identify bottlenecks or other avenues for improvement.
An interest in safekeeping and organizing data with strong work ethics around this.
Beneficial Experience
Knowledge of a source control system (Perforce is especially beneficial)
Experience and understanding of IT Systems, RAID, Networking
An aptitude for scripting or knowledge of at least one scripting language.
Experience with automated build systems and continuous integration

About the company

Ubisoft is a leading creator, publisher and distributor of interactive entertainment and services, with a rich portfolio of world-renowned brands. The teams throughout Ubisoft's worldwide network of studios and business offices are committed to delivering original and memorable gaming experiences across all popular platforms.

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