Job description


  • Entry level
  • No Education
  • Salary to negotiate
  • Ipswich


We are pleased to be able to offer the position of Data Technician to support the Ipswich Integrated Delivery Team (IDT) in dealing with referrals; telephone calls; data entry; Reception cover; and other general office administrative duties.

You will be responsible for managing incoming calls from service users, parents and carers, referrers and other professional colleagues. You will display an exceptional understanding of customer service and outstanding communication skills. Accuracy and attention to detail is critical to this position as well as flexibility, enthusiasm and outstanding organisational skills.

You will be confident with IT; including Excel and working with databases in order to record referrals, update spreadsheets and rotas. Experience of Trust or NHS systems would be an advantage but not essential as full training will be given. A genuine interest or experience in healthcare or mental health would also be an advantage.

You will be working as part of a wider administrative team where you will receive support, regular supervision and appraisal.


Benefits included with this role are:- NHS pension

a comprehensive in house & external training programmes

career progression

starting annual leave of 27 days per annum increasing to 33 days pa based on length of service (plus paid bank holidays)

staff physio service

NHS discounts and many more.

Here at NSFT we pride ourselves on being a welcoming, talented, friendly and supportive team who like nothing better than sharing their experiences and learning from each other.

Please find attached our Job Description and Person Specification for more detail on your Key Accountabilities, then if you feel you have what it takes to make a difference in your local communities, click APPLY!

Interviews will be on the 29th May 2019, candidates may only be given a minimum of 3 days’ notice, please note this date is provisional and may be subject to change. You will be contacted via email and invited to book a time. These emails may go to your SPAM, so please keep checking all your emails if applying.

Please visit our Facebook and Twitter page @NSFTjobs

For further details / informal visits contact:

Molly Curran 01473 341100

David Roberts 01473 341100


Apart from its legal duties in relation to equality and diversity, the Trust recognises and actively promotes the benefits of a diverse workforce and is committed to treating all employees with dignity and respect regardless of race, gender, disability, age, sexual orientation, religion or belief.

Additionally, people with disabilities that fall under the Two Ticks - Guaranteed Interview Scheme will be offered an interview providing they meet the minimum criteria for the post (outlined in the Person Specification).