Job description


  • Entry level
  • No Education
  • Salary to negotiate
  • Northampton


Fraud Strategy Manager - AVP - 90227590
Primary Location:UK-Northamptonshire-Northampton
Job Type:Permanent/Regular
Posting Range:18 Mar 2019 - Ongoing
Job Title: Fraud Strategy Manager, Credit Cards – AVP  
Location: Northampton 

Fraud is dishonest behaviour with the intent to make a gain, or cause a loss to others, through false representations, abusing positions of trust or failing to disclose information. Fraud often involves organized crime with links to other serious criminal acts including terrorism, drug and people trafficking. In all cases, fraud typically results in financial loss, tarnished reputations and damaged communities, companies and individuals.

What will you be doing?
• The role of the fraud risk team is to assess the risks we face and ensure strategies are put in place to mitigate these risks to protect our business, clients and customers without compromising the accessibility of our products and services. We can never fully stop fraud, but we can deter criminal elements by making the Bank a more resilient place to fraud attempts, which in turn gives our customers greater confidence to entrust their business with us
• To provide/support the fraud strategy team on delivering their objectives aligned to loss reduction, customer experience and delivery of new fraud strategies to detect, prevent and recover 
• To provide a lead role in fraud root cause analysis for the Debit and Credit Card portfolios, actively driving an understanding of current and emerging risks that are affecting fraud loss

What we’re looking for:
• Analytical and data driven with SAS experience (or a willingness to learn)
• Keen desire to uncover the truth and will actively push until answers are known
• Excellent communication skills, both written and verbal 
• Ability to challenge assumptions and long held beliefs and bias
• Must have experience working complex fraud investigations within a fraud risk or fraud operations environment
• Knowledge of process management and improvement methodologies
• Knowledge of banking fraud including Debit/Credit Card, Account Takeover and Digital
• Current knowledge of banking regulations and macro environmental factors that are impacting the landscape including PSD2 and CRM

Skills that will help you in the role:
• Analytical and data driven with SAS experience (or a willingness to learn)
• Proven track record of delivering high quality root cause analysis insight
• Current knowledge of Barclays processes and customer journeys, particularly Debit and Credit Cards, Payment Current Accounts and Savings Accounts

Where will you be working?
• Northampton 

Interested and want to know more about Barclays? Visit for more details. 

Our Values 
Everything we do is shaped by the five values of Respect, Integrity, Service, Excellence and Stewardship. Our values inform the foundations of our relationships with customers and clients, but they also shape how we measure and reward the performance of our colleagues. Simply put, success is not just about what you achieve, but about how you achieve it.
Our Diversity
We aim to foster a culture where individuals of all backgrounds feel confident in bringing their whole selves to work, feel included and their talents are nurtured, empowering them to contribute fully to our vision and goals.
Our Benefits
Our customers are unique. The same goes for our colleagues. That's why at Barclays we offer a range of benefits, allowing every colleague to choose the best options for their personal circumstances. These include a competitive salary and pension, health care and all the tools, technology and support to help you become the very best you can be. We are proud of our dynamic working options for colleagues. If you have a need for flexibility then please discuss this with us.

Essential/Basic Qualifications

Job Title:
Plastic Fraud Strategy Performance Manager
Corporate Grade:
Reports to (Line Manager’s Job Title):
VP – Fraud Strategy
Direct Reports (if applicable):
Business Area:
Global Fraud Management - Risk
Department/Function Level 1:
Barclays UK
Department/Function Level 2:
Insert text here
Primary Location:
IAR Role
Regulated Role

About Barclays

Barclays is a transatlantic consumer, corporate and investment bank offering products and services across personal, corporate and investment banking, credit cards and wealth management, with a

About the company

Barclays moves, lends, invests and protects money for 48 million customers and clients worldwide.

We have over 325 years of history and expertise in banking. From our beginnings in Lombard Street, London through to the launch of the world’s first ATM and innovative mobile phone payments services, find out more about our achievements to date.

Barclays is a trading name of Barclays Bank PLC and its subsidiaries. Barclays Bank PLC is registered in England and is authorised by the Prudential Regulation Authority and regulated by the Financial Conduct Authority and the Prudential Regulation Authority. Registered in England. Registered No. 1026167. Registered office: 1 Churchill Place, London E14 5HP.

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