Job description

Requirements

  • Entry level
  • No Education
  • Salary £11.30 gross per hour
  • Rugby

Description

FRENCH & SPANISH CUSTOMER SERVICE ADVISORS REQUIRED FOR A SEPTEMBER START! BASED IN RUGBY £11.30PH (£23500 PERM EQUIVALENT) + 6% SHIFT ALLOWANCE + FREE PARKING + EXCELLENT HOLIDAY AND BENEFITS!

My client is an internationally well known organisation and are now looking for 2 French & Spanish speaking Customer Service advisors to join them on a temporary to permanent basis.
This is a lovely role within a company who really look after their staff, it is working on a rota basis Monday to Friday however they are willing to be flexible with start time and finishes to help candidates with travel arrangements.
The department offer international language support for their customers across the globe primarily within Europe.


Shift patterns:

Monday to Friday (no weekends) between 6am to 11pm (rotating shift patterns)
- this will include a 6% additional shift allowance

[ The role ]

- Providing excellent support to customers who are experiencing difficulties with their products
- Arranging technical/engineering support to help fix customer issues
- Speaking to internal departments in various countries (in France and Italy within this role)
- Utilising language skills in French/Spanish and English which will vary from each call
- Dealing with difficult issues and scenarios in a calm manner and providing a customer centric approach

[ Person and skills required ]

- French and Spanish language skills (fluent) including English
- Customer Service experience is ideal however not essential
- Ability to work under pressure and being able to calm difficult situations
- Ability to work as reasonably as possible with rotating shift patterns (as explained above)

If you believe you have the skills/experience for this excellent opportunity please contact Mike at our Coventry office and apply ASAP!

  • customer service
  • spanish