Job description

Requirements

  • Entry level
  • No Education
  • Salary to negotiate
  • Liskeard

Description

Do you have a love for beauty and a passion for providing the best client experience possible?

Affina Beauty Studio, Cornwall, is an award winning salon (Phorest Client Experience 2018) having achieved key account status with several brands that we work in conjunction with (dermalogica and delilah cosmetics). We are looking to recruit highly motivated and conscientious front of house team member who wants to be part of an exciting, growing company and who will strive to provide the best client experience possible.

At Affina we believe our staff are at the heart of the success of the business and encourage continual training and development. Opportunities include the following:

Dermalogica at the Exeter Dermal Institute

Delilah cosmetics make-up artistry masterclass sessions and events with celebrity MUA’s

In-house training sessions on various topics such as to support retail skills

Training with numerous recognised brands such as AromaWorks London and OPI

Webinars with Phorest software systems

Affina is an exciting business with an ambitious team who are closely involved in the studios progression. We reward hard work and excellent performance with the following benefits:

Generous employee discount on both products and treatments

Regular retail incentives, competitions and commissions

AromaWorks London and delilah cosmetics product reward schemes

Personal reviews and mentoring to enable your successful growth and development within your career at Affina

Whole team meetings to share ideas and keep up to date

Team outings

Job Description

Create and maintain a welcoming and professional reception area for all visitors


- Greeting all clients in a welcoming and professional manner
- Serving walk in clients including booking appointments and selling retail and gift vouchers
- Responsible for checking clients in on arrival and processing client payments
- Dealing with all incoming queries including walk in customers, telephone and email enquires and bookings
- Providing clients with refreshments as required
- Responsibility for cleaning reception and bathroom areas and ad hoc cleaning of the salon as required
- Laundry
Carry out client appointments as a member of the Beauty Therapy team


- Conducting client consultations using the ‘Delilah’ cosmetics range
- Carrying out patch tests for eyebrow and eyelash tinting treatments
Provide administrative support to the salon managers


- Maintain client records, including pre-treatment questionnaires and history
- Manage the stockroom – ensuring it is kept tidy and reordering basic supplies as required
- Manage stock levels
- Planning and hosting salon events
- Maintaing spreadsheets and petty cash
- Answering emails and facebook enquiries
- Updating website
Assist with salon marketing and online presence


- Designing and sending out client emails using mailchimps
- Designing and printing leaflets and posters advertising events and promotions
- Updating our social media pages
- Take the lead role in an exciting new project of creating an Affina online shop
Any beauty qualifications or experience would be advantageous.

Please e-mail Maria Moynan for more details or to apply

Job Type: Part time hours approx. 22.5 hours per week to include Saturdays

Job Types: Part-time, Permanent

Education:


- GCSE or equivalent (Preferred)
Location:


- Liskeard, Cornwall (Preferred)