Job description


  • Entry level
  • No Education
  • Salary to negotiate
  • London


Role Profile


General Operative

Reports to:

Duty Manager


Working within the airport service team , the general operative will be performing duties to ensure equipment availability, health & safety compliance, quality, Maximo reporting and team working is optimised in accordance with agreed timescales.


Vanderlande Values


To be proficient in aspects of the operation and maintenance procedures.

Sc reening machine IQT testing

1 st line response to bag jams

Assist Facilities Assistants in cleaning duties

Ensuring emergency stop procedures are adhered to

Communicating with the baggage control room to effectively resolve issues within the baggage handling system.

Have a proactive approach to fault finding

Build Reputation with Customers

Interface to customer in a Professional and Courteous Manner either face to face, telephone, email.

Ensure contract SLAs are consistently achieved and improved

Drive to Win

Ensure contract SLA's are consistently achieved and improved. Assist with planned preventative maintenance, corrective and reactive maintenance in timely manner as required. Record all work done and parts used in CMMS system (Maximo) where applicable

Team Play

Provide cover for other team members when necessary.

Ensure thorough knowledge transfer through sharing of knowledge and information.

Every day better

Assist with routine maintenance duties including, but not limited to: operational checks, functionality checks, cleaning, adjustment, lubrication and monitoring. Look to find ro ot cause of issues and find permanent solutions to issues encountered.

Safe Base & We Care

Ensure all company legislative Health & Safety regulations and policies are maintained. Work in a safe considerate manner and leave all work areas clean and tidy at all times .

Skill & Experience:

Be willing to assist and learn from a multi- disciplined team in a fast moving environment.

Good interpersonal skills and able to communicate precisely both in writing and verbally at all levels

Be computer literate

B e able t o plan and prioritise work load

Be able to work on own initiative as well as a member of a team

Be of smart appearance and behave professionally and be respectful to all people

Work overtime as required


A proactive approach to fault finding alongside excellent communication skills

Be a team player with a flexible and pragmatic attitude

Prepared to work shifts including nights


Previous experience within an FMCG manufacturing or automated warehousing

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