Job description

Requirements

  • Entry level
  • No Education
  • Salary £23,500.00 gross per year
  • Birmingham

Description

German Language Graduate
- Customer Service Representative
- Relocation Paid

Location: Cambridge

Permanent

Up to £23,500 per annum

Reference:

Client Profile:

Origin Multilingual is proud to announce, we are searching for a German Speakinglanguage GraduateCustomer Service representative to join an industry leader in health and beauty industry.
This opportunity is offered on a full time and permanent basis with 2 days on 2 off shift patterns.

Should you wish to relocate, the company will facilitate a relocation package.

Key Purpose

The representative will be dealing with inbound and outbound calls daily basis to ensure a top quality service for existing and new clientele.
You will be in charge of adding value to each customer who calls as well as having expert product knowledge.

Key Responsibilities:


- Answering calls from existing and new customers
- Proactively dealing with all queries relating to the business
- Taking orders and bookings via external and internal calls
- Managing email queries
- A professional approach with the ability to build rapport with each customer
- Demonstration extensive knowledge on all our product ranges
- Facilitating calls from B2B and B2C

Personal Specification

The successful candidate for the customer German service representative position, will have the following competences:


- Previous experience in a similar role
- Customer service experience
- Self-motivated, with a 'can do' attitude
- Attention to detail with high level of communication skills is essential
- German Native speaker or Fluent
- Computer literacy
- A passion to deliver the highest quality for our clients customers

If this sounds like the role for you then contact Kader at Origin Multilingual today to begin your application.

  • customer service
  • orders