- Entry level
- No Education
- Salary to negotiate
German speaking Customer Support Agent
Starting Basic £23K per annum + Monthly Bonus + Benefits
Are you friendly and ready to start your career with one of the trendiest e-commerce and retail company? We have an exciting opportunity available now!
Join a friendly, passionate, multi-cultural team as a Customer Support Agent with mother tongue level in German working Monday to Friday.
- Efficiently and effectively handle queries from customers over the phone, via emails and on social Media.
- Achieve individual targets and contribute fully to achieving departmental response time targets to queries.
- Liaise with other areas of the company as well as any relevant third parties through appropriate channels
- Identify and assist to resolve issues arising from customer contact.
- Assist in providing initial training to new customer support agents as and when required
- Help Customer Support Supervisor and Team Leader to evaluate root causes of issues and strive to alleviate such issues from occurring.
- English fluent
- Fluent German is a must
- Ready to learn and be train
- Great attitude
Closing Date: 31/08/2019
- We accept spontaneous applications via email - do not hesitate to send us your CV, stating what kind of role you would be looking for.
- Please do not hesitate to regularly have a look at the Kerr Recruitment website for an overview of all our vacancies.
- call centre
- central london
- social media