Job description


  • Entry level
  • No Education
  • Salary to negotiate


United States Air Force Nonappropriated Funds Vacancy Announcement

423 Force Support Squadron, RAF Alconbury, United Kingdom


Location: Lodging Office

Employment Category: Regular Part Time– Regular, part time employees may be guaranteed between 35-40 hours per week.


Responsible for the efficient and economical operation of the Lodging Guest Reception, which includes both reservations and front desk operations. Accepts requests for reservations - group and individual, according to space availability. Orders and issues non- availability numbers when adequate quarters are not available and assigns eligible TDY travelers to commercial contract quarters. Registers and assigns rooms to guests, issues room keys, and may escort guests to rooms when called for. Calculates and posts charges to patrons' accounts and balances totals with control records. Accepts payment, makes change, and presents departing guests checkout statements. Prepares and safeguards cash receipts, prepares daily cashier's report, daily activity report, and may prepare consolidated daily activity report. Maintains daily quarters occupancy and current checkout list; acts on special requests from guest for service; operates a telephone system for guest use; ensures the availability of information on local area dining, lodging and tourism is available for guests; provides emergency notification for guests; ensures that personal belongings deposited by the guest, or found, are safeguarded; ensures a night audit is performed daily. Ensures cleanliness of lobby and reception area. Maintains the retail sales inventory comprised of sundry and beverage ite1ns available for patron purchase. As time permits, performs non-supervisory duties as Guest Service Representative in the lodging guest reception unit. Implements corrective actions within authority to resolve work problems. Recommends solutions to staffing problems, work operations, etc., as appropriate to other supervisors. Supports and explains management programs to subordinates. Plans, establishes and schedules leave; sets performance standards; selects the most suitable applicants for vacancies, determines performance ratings and training needs; and prepares and recommends disciplinary actions. Advises and counsels workers on how to improve their performance, and explains new work techniques. Investigates grievances and complaints; resolves them informally, notifying supervisors of those of sufficient importance or seriousness. Performs other related duties as assigned.


Must have functional experience and demonstrated a mastery of front desk operations from either; military or civilian hotel operation; and the ability to build teams and work with others. Applicant must have experience in general clerical or cashier work of my kind in which the applicant has demonstrated ability to perform satisfactorily in handling multiple tasks and providing quality customer service. Experience must have demonstrated the ability to resolve common arithmetic problems, and to make change when receiving payment from customers. Must be able to read, speak, and write English. Must meet state and legal age requirement for sale of alcoholic beverages. Supervisory experience in another lodging function such as housekeeping, logistics, etc., may be substituted for front desk experience. Must be able to satisfactorily complete a National Agency Check with Inquiries (NACI).


Regular employees may qualify for the following benefits:

- 401(k)
- Life Insurance
- Health and Dental Insurance
- Retirement
- Flexible Benefits and Spending
- Annual and Sick Leave


Internal and External applicants who meet overseas employment eligibility.

For overseas employment eligibility and other related information please click on the yellow “Notice” button located on the top right of this page. Applicants need to ensure to submit the required documents to substantiate eligibility or preference category. No transportation, travel, PCS or relocation expenses will be paid.

Military Spouse Preference shall be provided in accordance with DoD Instruction 1400.25-V315, Employment of Spouses of Active Duty Military. Military Spouse Preference terminates upon declination a continuing position, for which the spouse has registered or applied for employment, whether or not preference was applied. Please carefully read the information provided on the NAF Jobs website under "Preferences".

What happens to Military Spouse (MSP) and Family Member (FMP) preference?

Military Spouse Preference (MSP) is lost upon acceptance or refusal of a continuing (Regular category) position in the Federal Service (APF/NAF) for which the spouse has registered or applied for employment, whether or not preference was applied, per AFMAN 34-310.

Family Member Preference (FMP) is lost upon acceptance or refusal of a flexible or regular category position in the Federal Service (APF/NAF) for which the family member has registered or applied for employment, whether or not preference was applied, per AFMAN 34-310.

Your application package must include:

A NAF electronic application, and/or resume, PCS orders (Active Duty Military and Federal DoD civilians who PCS’d to the UK), Command Sponsor Letter, DD214 and other supporting documents.

How you will be evaluated:

The NAF electronic application, resume, and supporting documents will be used to determine your qualification for this position. Your experience and/or education identified must meet the qualification requirements shown in the qualification section of this announcement. Omissions or lack of documentation may affect your consideration for employment.

Background Check:

All employment is contingent upon a successful completion of a National Agency Check with Inquiries (NACI) and all other required background checks.

Other information:

Education and experience may be considered when setting pay.

For current appropriated Fund (APF) employees, portability pay setting rules apply (REF: AFMAN 34-310, NAF Personnel Program Management and Administration Procedures, para

"All Federal NAF Employees are required by PL 104-134 to have salary payments made by electronic funds transfer/direct deposit."

Any individual who was required to register with Selective Service and who

is not registered or knowingly and willfully did not register before the requirement terminated or became inapplicable, will not be appointed."