Job description


  • Entry level
  • No Education
  • Salary to negotiate
  • Glasgow


Brightwork, along with our well established and growing client in Glasgow City are recruiting for a Helpdesk Administrator on a full time, permanent basis.

Working within a newly established team, the successful candidates will be responsible for liaising with customers, arranging and facilitating repairs.

Our client works as a 24/7 operation and the role is working 5/7 days between the hours of 7am and 7pm.

Duties will include:

• Process incoming maintenance calls and arranging/facilitating repairs • Log information and data accurately onto the internal databases and systems • Work closely with external contacts and departments to ensure completion of jobs • Administer all repairs by processing relevant documentation

The successful candidates will:

• Have experience working within a customer service focused role either in a contact centre or retail environment or have recently studied towards a customer service qualification • Be confident working with all MS Office packages • Have great communication skills both written and verbal • Be able to work as part of a team as well as independently! • Experience within facilities management would be advantageous but is not essential

If interested, please send your CV along with a short note explaining your suitability for the role to Gary Brabender at Brightwork.

Brightwork are operating as an employment an employment agency for these permanent vacancies

  • customer service
  • retail