Job description


  • Entry level
  • No Education
  • Salary £24,506.00 - £27,863.00 gross per year
  • London


Duties and Responsibilities

The Accounts Payable section in UCL Finance & Business Affairs is responsible for processing all payments to supplier, students and staff. We are seeking an experienced Helpdesk Assistant to join our expanding team. The main focus of the role will be dealing with enquiries to the Accounts Payable helpdesk; these are received via our helpdesk software or by telephone.

Key Requirements

Applicants will have recent experience of working in an Accounts Payable environment in a customer service focused role, dealing with a high volume of queries, both by email and phone. You will be an excellent communicator, have very good numeracy and literacy skills, have a flexible and conscientious approach, and enjoy working as part of a team.You will have fast accurate keyboard skills and have the ability to carry out high volume repetitive tasks while staying focused. Previous experience of using recognised helpdesk software is desirable.

Further Details

Applicants should apply online. To access further details about the position and how to apply please click on the ‘Apply’ button above.

If you have any queries regarding the vacancy or the application process, please contact Habib Choudhury (

  • access
  • customer service
  • helpdesk
  • software