Job description

Requirements

  • Entry level
  • No Education
  • Salary to negotiate
  • Verwood

Description

Hire Coordinator - BH31 - Verwood - £16,500

The Work Shop are pleased to be working with a really well established local business with a presence across the UK. They are looking to add a Hire Coordinator to their busy team offering accident support services to customers.

The role involves being the first point of contact for customers for have had a crash or break down and wish to arrange a courtesy car through their car insurance to cover the period whilst their own vehicle is fixed.

Duties include:

Handling enquiries from start to finish in a courteous and professional manner

Deliver a high quality service by ensuring correct procedures are followed

Manage each case from start to end discussing the delivery of a hire vehicle at a suitable time and location for the customer

Accurately administer all relevant paperwork and record all details on the in house data base

Build rapport with customers and communicate effectively

Produce daily reports and paperwork

Experience required:

Full training is offered but previous customer service would be beneficial gained in either an office environment, retail or hospitality.

You will be IT literate with good communication skills and great organisational skills

Ideally suited to candidates looking for Customer service, inbound, administration or office based work

This is an excellent opportunity to work with one of the UK's leading companies offering full training and great career progression

Working hours vary 8.30am and 6pm (8.30-5/9-5.30/9.30-6) with one in 4 Saturdays

  • customer service
  • own vehicle
  • retail