- Entry level
- No Education
- Salary to negotiate
As a Host you are the first point of contact for our guests & will be devoted to offering EPIC customer service. You never say ‘that’s not my job’ & you will support your fellow team members to deliver extraordinary experiences every time. From encouraging new guests into the restaurant to managing a busy reservations diary you will be the master of organisation.
Joining us as a Host you become part of our famiglia & will help us ensure that all of our guests have a memorable experience and become friends for life.
To work with our restaurants, supporting & delighting our guests we ask that our Hosts have the following skills & behaviours as we are always willing to train & develop your additional skills as your grow with us.
• A good grasp of the English language, able to communicate politely to our guests
• Actively able to listen to your fellow team & take instruction
• Focused on delivering the very best service, time & time again
• Be enthusiastic & passionate for our products & the service your provide
• As a team player you never say 'that's not my job', we all work together
• Able to work at pace whilst multi tasking to maintain the highest quality service
• Willing to learn, develop & go above & beyond
• You understand the subtle ways to adapt to your guests needs & your charisma & confidence is naturally authentic
You will receive support, training & development opportunities from the moment you start, helping to build you to become an Italian expert. Be curious to sample the best Italian ingredients, wine & products from the many regions of Italy
• Commission structure
• Competitive National Minimum Wage & National Living Wage (dependant on age & experience)
• Level 2 Guest Service Apprenticeship available
• Training & development courses
• Holidays pro rata
• Discounted food on shift
• Team parties & competitions
• Flexible working opportunities
• Clear career development path & progression
• Pension Scheme
• 50% discount when you dine in the restaurants
• 20% discount when you shop in our deli
• Refer a friend scheme
• & much more
Your next steps could see you cross train or develop into a Team Leader & even on to an Assistant Manager or beyond. What are you waiting for, start your career as a Carluccio's Host now!
- customer service