Job description


  • Entry level
  • No Education
  • Salary £20,000.00 - £30,000.00 gross per year
  • Chelmsford


If you have experience in Import or Export Freight Forwarding - Air or Ocean Freight together with excellent Customer Service skills we will have a role to suit you.

I currently have a number of roles based in Essex.

Main responsibilities but not limited to:
Supporting the day to day import & export operations
Handling the Air/Ocean enquiries and processing these with efficiency & quality
Communicating & negotiating with overseas partners, suppliers & customers
Heavily involved in air/ocean imports and covering prestige accounts on exports
Completion of entries, clearances & shipping documentation
Arranging collections & deliveries
Serving customers as per requirements, updating them accordingly and solve problems that appear
Billing & costing
Provide comprehensive customer services
Carry out other reasonable duties as assigned by Ops & Customer Services Supervisor

Skills & Competencies
Proven track record of Freight operations & Customer services
Imports & Exports Freight Forwarding (Air & Ocean)
If you have one or more freight modules under your belt, please feel free to apply as our Client is willing to cross train on other you do not have experience in
Effective communicator & negotiator
High level of accountability, commitment and excellent customer services skills
Attention to detail, adaptable & keen to learn
IT Literate, Microsoft office & Freight software for entries/operations

If you feel you have the relevant experience please do not hesitate to get in contact.

  • billing
  • customer service
  • software