Job description

Requirements

  • Entry level
  • No Education
  • Salary to negotiate
  • Reading

Description

Job Description
Send to friend Overview Reference ME/ICSA Salary £20,000 - £22,000/annum Job Location - United Kingdom -- England -- South East England -- Berkshire -- Reading Job Type Permanent Posted 26 November 2019 Inbound Customer Service Advisor Location: Reading Salary: £20-22000 pa Hours: 08:30-17:30 or 10:00-19:00 Monday to Friday and 1 Saturday in 4 0900-1600 Job type: Permanent Are you great with people and looking to build a career with a fast-growing organisation? MotorEasy is the smart way to run your car. Our aftersales team are committed to providing our customers an outstanding service at a great price. As a motoring association, we offer 'Everything car, done for you'. We want to take the hassle and cost out of car ownership, and we are scored Excellent on Trustpilot from over 2500 reviews, so our customers agree. We are also finalists in the upcoming Growing Business Awards and Business Brilliance Awards, and we plan to double in size in the next 18-24 months - we are showing no signs of slowing down We are looking for a great customer service professional to handle queries from customers on their repairs, services and MOTs. We are recruiting two shift patterns. Responsibilities of the Inbound Customer Service Advisor: * You will be first point of contact for customers who wish to make a claim on their warranties, or have queries on their repair, service or MOT. * You will handle bookings queries and redirect any technical queries to our specialist teams Requirements of the Inbound Customer Service Advisor: * We offer full training; however, you will need to demonstrate some experience of customer service work, ideally over the phone * A professional and helpful manner Benefits of the Part Time Inbound Customer Service Advisor: * A salary of £20,000-22,000 pro rata, depending on experience * Pension * Free parking just outside Reading town centre * A range of employee benefits, including high street and online discounts If you feel like you meet the above criteria for the Inbound Customer Service Advisor, then please apply now!

  • customer service