Job description


  • Entry level
  • No Education
  • Salary to negotiate
  • London


Internal Communication Manager - 00266176
Primary Location:UK-GB-London-London
Job Type:Contingent WF
Posting Range:8 Apr 2019 - Ongoing
Compensation : .
Internal Communications Manager

It’s an exciting time at Barclays. The portfolio for the Remediation Customer Services is expanding and we are looking for an Internal Communication Manager to join us. This role is initially on a 6-month contract based at our offices in Canary Wharf, London. You will be responsible for the communications plan and communications required for the PPI Decommissioning programme. You will work alongside the Employee Engagement Manager to deliver the programmes communication strategy and plans ensuring all communications are linked to the programmes objectives and deliverables.  You will need to plan, edit and write communications for a variety of mediums such as e-mail, SharePoint and Line Manager briefings ensuring that communication messages are accurate, timely, relevant, engaging and consistent.

This role has a full time working pattern, initially on a 6-month contract with possibility of extension. Dynamic working gives everyone at Barclays the opportunity to integrate professional and personal lives.  If you have a need for flexibility then please discuss this with the Hiring Manager

What will you be doing?
Work alongside the project team to deliver the programmes communication strategy, including planning writing and delivering key communications
Develop a deep understanding of the projects strategic goals, performance and audiences, and translate that knowledge into clear and compelling communications
To provide support to the programme to identify needs for communication and work with the project team to ensure responses to queries are dealt with
Developing and leading on the communication means including SharePoint, emails, power point packs Line Manager Cascade packs
 Working directly with the project team to ensure timely responses to escalations and issues
Provide clear and timely reporting on the communications plan and responses.
Collate and respond to questions raised by Colleagues
Ensure all work is signed off and agreed prior to cascade

What we’re looking for:
Excellent communication skills, including extensive vocabulary, knowledge of spelling, grammar, proof reading and a great eye for detail
You will be an experienced internal communication specialist with a proven track record
You’ll have a flair for writing and excellent communication skills, with the ability to communicate at all levels
You’ll be familiar with internal communication approaches, plans and strategies 
You will be an excellent organiser, self-motivated with the ability to work on own initiative and prioritise effectively
Highly customer focussed with the capability to work to tight and challenging deadlines in a dynamic environment
Strong project and internal communication skills
The ability to write engaging, accurate communications with the ability to identify reputational risk in relation to the communications produced 
Thinks creatively and solves problems within tight deadlines

Skills that will help you in the role:
·         Experience of working in a communications role
·         Strong written skills to produce engaging and accurate content including outstanding editing, proofing and distribution of messages with a keen eye for detail / accuracy
·         Excellent planning, prioritisation and organisation skills
·         Ability to work at pace
·         Able to remain cool, calm and collected and maintain a sense of perspective
·         Stakeholder management skills, including negotiation and influencing
·         Understanding and managing relevant risk, governance, legal, compliance and control issues
Where will you be working?
1 Churchill Place, Canary Wharf, London

Interested and want to know more about Barclays? Visit for more details.

Our Values
Everything we do is shaped by the five values of Respect, Integrity, Service, Excellence and Stewardship. Our values inform the foundations of our relationships with customers and clients, but they also shape how we measure and reward the performance of our colleagues. Simply put, success is not just about what you achieve, but about how you achieve it.

Our Diversity
We aim to foster a culture where individuals of all backgrounds feel confident

About the company

Barclays moves, lends, invests and protects money for 48 million customers and clients worldwide.

We have over 325 years of history and expertise in banking. From our beginnings in Lombard Street, London through to the launch of the world’s first ATM and innovative mobile phone payments services, find out more about our achievements to date.

Barclays is a trading name of Barclays Bank PLC and its subsidiaries. Barclays Bank PLC is registered in England and is authorised by the Prudential Regulation Authority and regulated by the Financial Conduct Authority and the Prudential Regulation Authority. Registered in England. Registered No. 1026167. Registered office: 1 Churchill Place, London E14 5HP.

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