Job description


  • Entry level
  • No Education
  • Salary to negotiate
  • Erith


Ref runeri122019 CDI Erith United Kingdom Within the CSDO department, the RUN DC team is responsible for the deployment and maintenance of datacenters. It is also responsible for defining a development strategy for datacenters that meets OVH's growth targets.

As L1 Technician, you will provide level 1 support to datacenter teams, subsidiaries and OVH customers as well as help to set up and maintain datacenters. You will be part of a group of L1 technician teams that operate 24/7, managed by a Team Leader.

Your Role?

Contribute to datacenter systems architecture, as the first level of support (L1)

- Optimize bays for new servers
- Wire the incoming cables and network of servers within a bay, respecting the wiring scheme
- Install servers as required by the Team Leaders and in accordance with the operational plan
- Assemble and install computer hardware (assemble/install/ upgrade/update computers)
- Follow safety rules and regulatory requirements
- Call in an L2 technician if needed Contribute to datacenter maintenance, as the first level of support (L1)

- Intervene on the servers in response to monitoring alerts or customer tickets
- Upgrade the servers (change obsolete components) according to the list of work to be carried out
- Undertake curative maintenance on delivered servers
- Identify intervention stages using diagnostic information
- Apply maintenance procedures
- Update wiring systems
- Restructure computer bays
- Implement actions to resolve problems related to the server environment
- Ensure computers are functioning properly via analysis and monitoring
- Set up specifications and maintain databases (server, components and other)
- Manage and resolve system failures quickly and well
- Call in an L2 technician and escalate incident tickets to L2 support if needed Your skills?

- Knowledge of physical datacenter infrastructure
- Understanding of OVH products desirable but not essential
- Ability to follow and document internal procedures
- Advanced sense of service
- Good communication skills within a team
- Organized, autonomous and adaptable Your background?

2 years' higher education in electronics / IT / maintenance

Votre équipe Run Datacenter

Notre équipe Run Datacenter est responsable de l'urbanisation de nos centres de données et de la maintenance de nos infrastructures. Elle…

  • architecture
  • education
  • hardware