Job description


  • Entry level
  • No Education
  • Salary £100,000.00 gross per year
  • Cardiff


IntaPeople are looking for a Support Engineer to join a Cardiff based IT Support Service Provider. You'll be responsible for 1st, 2nd and 3rd line support and troubleshooting for a range of clients so organisational and communication skills are imperative.

You must have worked in a specific 1st/2nd/3rd Line Service Desk role before and you'll need a couple of years' Microsoft Office experience with the ability to perform administration tasks like resetting passwords, looking at permissions, Outlook, Exchange, Active Directory etc.

Any ITIL or SCCM experience would also be beneficial.

• Microsoft Windows Servers
• Active Directory
• Microsoft Exchange Server
• Network & Storage fabrics
• Virtualisation Technologies (VMWare, Hyper-V)
• Connectivity solutions including both data and voice technologies (MPLS, VLAN, VPN, Terminal Services, Firewalls, ISDN, SIP, ADSL / XDSL)

• Experience with Apple Mac.
• Experience with PSA and RMM tools.
• CCNA, Network+ or Microsoft Certified Professional / MCSA qualifications.

Please Apply Now' to be considered for this role or call Kim on for a confidential chat

By submitting your job application, you are giving IntaPeople consent to store and process your personal data in line with our privacy policy (which can be found on our website). Your personal data will be processed for this job and any future relevant jobs we match with your skill set (please note - your details will never be submitted to a client without your explicit consent). The services advertised by IntaPeople are those of an Employment Agency and an Employment Business.

  • active directory
  • vmware
  • windows