Job description


  • Entry level
  • No Education
  • Salary £30,000.00 - £45,000.00 gross per year
  • Ramsey Saint Marys


We are currently recruiting for a Level 3 Infrastructure Engineer to join our busy Managed Services team based from our office in either St Ives or Huntingdon (Cambridgeshire).

Level 3 IT Infrastructure Engineer
St Ives or Huntingdon, Cambridgeshire | £30,000 to £45,000 (Based on experience & skills) + Performance related Bonus + Shift Allowance

Who we are:

We are a rapidly growing technology company that supports corporate and public sector clients with world class IT services, solutions and products. We pride ourselves on having a different view and a better answer. We carry the highest accreditations from technology and software leaders and operate a Government accredited data centre.

In this fast-moving world, we are constantly embracing new and exciting technologies within our business, to ensure that we are able to deliver exceptional solutions to our customers consistently.

Our Managed Services team are based from our offices in St Ives and our data centre facilities in Huntingdon and provide a focused range of hosted and cloud services through our extensive portfolio, specifically designed to help customers align their IT functions to their core business requirements.

The Level 3 IT Infrastructure Engineer Role:

We are currently recruiting for a Level 3 Infrastructure Engineer to join our busy team based from our office in either St Ives or Huntingdon (Cambridgeshire).

You will be responsible for the day-to-day management and support of servers, storage and associated technologies, which provide the foundation for our UK business and customer services. Working as part of a team, the ideal candidate needs to be flexible to accommodate customer requirements and possess a drive to provide a high level of customer service. In addition to this, good problem solving and troubleshooting skills along with the ability to logically step through issues and clearly communicate.

This is a fantastic opportunity to work within an interesting and varied company, who offer a busy yet friendly place of work.

Level 3 IT Infrastructure Engineer Required Skills and Experience:

+ Previous experience in a client facing support role
+ Configuring, troubleshooting and administering of VMWare and MS Hypervisors up to and including the latest versions.
+ Configuring, troubleshooting and administering Exchange 2013/16
+ Working knowledge of Windows Server 2012/16, and Active Directory
+ Configuring, troubleshooting and administering Linux OS, up to and including current versions.
+ A strong understanding of HP based storage arrays
+ A strong understanding of backup technologies, Veeam
+ Excellent communications skills - oral and written, with the confidence to communicate effectively at all levels
+ Outstanding customer service skills along with a polite telephone manner
+ Team player - understands the importance of teamwork and has the ability to motivate self and team

Location: Based from either of our offices in St Ives or Huntingdon, Cambridgeshire.
Hours: Monday to Friday (37.5 hours per week) following a shift pattern typically 08.00 to 16.30, 09.30 to 18.00
Salary: £30,000 to £45,000 (Based on experience & skills) + Performance related Bonus + Shift Allowance
Start Date: ASAP

Benefits & Perks:

Includes: 25 days annual leave, life assurance, healthcare cash plan, employee assistance programme, on-line discounts & savings platform, spot bonus scheme, recruitment bounty scheme, dress down Friday, free fruit, Fundraising, Sports & Social club.

Additional Information:

+ Must have the right to live and work in the UK
+ Must have driving license and access to own transport due to location and customer site
+ Full training and support will be given

Join us at the forefront.

Put your talent to the test. Make leaps in your field. We are a creative, collaborative place, delivering transformative results with remarkable technology for remarkable clients daily. Working here is challenging, rewarding and exciting. We welcome adaptable, enterprising professionals and invest heavily in their development.

Your Background / Previous Roles May Include:
Virtualisation Engineer, VMware Engineer, Cloud Infrastructure Engineer, Data Back-Ups, Data Replication, Cloud Hosting, Server Engineer, Server Infrastructure Engineer, Server Security Engineer.

Interested? Apply here for a fast-track path to the Hiring Manager

Application notice... We take your privacy seriously. When you apply, we shall process your details and pass your application to our client for review for this vacancy only. As you might expect we may contact you by email, text or telephone. Your data is processed on the basis of our legitimate interests in fulfilling the recruitment process. Please refer to our Data Privacy Policy & Notice on our website for further details.

If you have any pre-application questions please contact us first quoting the job title & ref. Good luck, Team RR.

  • access
  • due
  • sports
  • storage
  • vmware