Job description


  • Entry level
  • No Education
  • Salary £7,917.00 - £14,942.00 gross per year
  • Cumbernauld


Job The right training. The right experience. The right qualifications.

Wouldn't it be great if you could get all this from one, effective, rewarding opportunity? Well you can. Our Housing Advisor Modern Apprenticeship will give you the practical experience and qualifications you need to help secure a career in housing. So, if you are aged 16-24 (prior to 30 September 2019), live in North Lanarkshire and want excellent experience and a recognised qualification, this opportunity could be for you.

Working within Housing Solutions, alongside Housing Advisors, you will assist with the provision of a comprehensive housing service including homelessness services, allocations, estate management, arrears recovery and housing support to a wide client group. This apprenticeship involves considerable contact with the public, dealing with them in a polite and courteous manner; therefore, some work experience in a customer service role is desirable.

You will be provided with full training and gain experience in the delivery of front-line services within North Lanarkshire Council. As part of this apprenticeship, you will be required to complete your Chartered Institute of Housing Level 2 in your first year, leading to the Level 3 qualification and PDA Level 6 in Housing Law & Advice over the next two years.

A minimum of 4 standard grades at bands 1-3 or 4 National 5's at Band A-C (including both English and Maths) or equivalent is essential. A qualification in Admin, Business or Information Technology is desirable. You should have a particular interest in working within Housing and must be able to give examples of when you have worked as part of a team. Good written and verbal communication skills as well as a flexible and enthusiastic approach to work are essential.

This post is temporary for 1 year initially, may lead to a further 2 years.

Start date August 2019

Please note, from 1st April 2019 all new employees to North Lanarkshire Council will be paid on a 4-weekly basis.

Alternative Application Packs can be requested in other formats for example, Large Print, Braille, and Audio. To request an alternative Application Pack please phone 01698 403151.

North Lanarkshire Council - Recruitment Charter

  • social work