Job description

Requirements

  • Entry level
  • No Education
  • Salary to negotiate
  • London

Description

Part Time Receptionist – Josh Wood Colour

Tuesday, Wednesday, Thursday (24 hours per week)

Working as part of a close-knit team of five you will be responsible for providing full front of house services at the luxury West London Atelier. Spread across three floors this award-winning Salon opened its doors in 2011 and has since become a hub of creativity housing some of the world’s top hair colourists.

We are looking for a polite, upbeat and well-presented team player to help contribute impeccable service to our growing business. This role is suitable for someone who will thrive in a high-octane, fun and energetic, environment, you will be an effortless multitasker and cool in a crisis.

Situated in a multifunctional retail space, alongside attending to client’s needs you will be expected to upsell from our vast beauty range; launching pop-ups and collaborating with elite beauty brands from all over the world.

Key Responsibilities:

Warmly meeting and greeting clients upon arrival

Answering incoming calls using a professional telephone manner

Confirming hair and beauty appointments over the phone and via email, and rebooking the client at check out

Guaranteed guest satisfaction; ensuring excellent internal and external communication

Upselling salon services and retail goods

Taking payments and handling cash

Key Requirements:

Previous reception experience is essential, industry experience is an advantage

Experience dealing high profile clientele

Impeccable written and spoken English

Can successfully deal with high pressured situations whilst multitasking

Highly organised and always smartly presented

Professional and confidential manner

Passionate about hair & beauty

You will need to be computer literate; full training will be provided

Be able to work flexible full-time hours

Benefits:

Gaining experience in a creative industry, working closely with industry experts

Generous discounts on hair and beauty products

Complimentary salon treatments

Job Type: Part-time

Salary: £10.00 to £12.00 /hour

Experience:


- reception: 1 year (Required)
Flexible Working Options Available:


- Part-time