Job description


  • Entry level
  • No Education
  • Salary to negotiate
  • London


Google's projects, like our users, span the globe and require managers to keep the big picture in focus. As a Program Manager at Google, you lead complex, multi-disciplinary projects. You plan requirements with internal customers and usher projects through the entire project lifecycle. This includes managing project schedules, identifying risks and clearly communicating goals to project stakeholders. Your projects often span offices, time zones and hemispheres, and it's your job to keep all the players coordinated on the project's progress and deadlines.

“My internet is too fast!” ...said no one, ever. Network Deployment’s mission is to deliver abundant, reliable internet on networks that are always fast and open. On our team, you’ll work in a fast-paced environment that’s challenging the status quo in the network industry.

The Metro Access and Dispatch (MAD) team is a global team that works to provide physical access to all Google network points of presence, as well as connect field services to these locations for fast network support. Our goal is to maintain and optimize a database of network information where processes can be run and automated.

In this role, you will be comfortable explaining your team's analyses and recommendations to executives and discussing the technical trade-offs in product development with engineers. Using your technical and leadership experience, you will manage projects, identify future opportunities, improve processes, and drive the technical direction of our programs.

Behind everything our users see online is the architecture built by the Technical Infrastructure team to keep it running. From developing and maintaining our data centers to building the next generation of Google platforms, we make Google's product portfolio possible. We're proud to be our engineers' engineers and love voiding warranties by taking things apart so we can rebuild them. We keep our networks up and running, ensuring our users have the best and fastest experience possible.

Minimum qualifications:

- Bachelor's degree or equivalent practical experience
- Experience managing customer facing functions/programs
- Experience managing offshore and onshore vendors
- Experience managing operational projects

Preferred qualifications:

- PMP, PgMP or other project management certification
- Experience managing large-scale and dynamic operational projects with competing resources, priorities and changing workflows
- Technical understanding of network operations and willingness to keep learning

- Act as the business owner for drops and install operations, managing vendor performance which includes budgeting, process auditing, leading Quarterly Business Reviews (QBRs), vendor scorecards and/or other business reviews and project management.
- Ensure regular communication with and/or travel to local city teams to agree on priorities for city growth plans, customer experience improvements, Objectives and Key Results (OKRs), etc.
- Drive cross-functional strategic initiatives to improve customer experience and overall cost structure of the business.
- Serve as the vendor manager, track and verify invoiced quantities, manage overall capital and expense budget planning and vendor purchase orders (PO's).

  • access
  • ms project

About the company

Google is not a conventional company, and we don't intend to become one. True, we share attributes with the world's most successful organizations - a focus on innovation and smart business practices comes to mind - but even as we continue to grow, we're committed to retaining a small-company feel. At Google, we know that every employee has something important to say, and that every employee is integral to our success.

We provide individually-tailored compensation packages that can be comprised of competitive salary, bonus, and equity components, along with the opportunity to earn further financial bonuses and rewards. Googlers thrive in small, focused teams and high-energy environments, believe in the ability of technology to change the world, and are as passionate