Job description


  • Entry level
  • No Education
  • Salary £20,000.00 - £22,000.00 gross per year


An In-bound clinical psychology Telephone Advisor is required to join a psychology consultancy based in South Kensington. This is a permanent position, annual pay £21, 840 plus £12 per hour for occasional overtime. We are ideally looking for a psychology background or a similar role in the NHS or another employee assistance programme and experience dealing with high volume of calls.

The hours are non-negotiable and are set at Mondays, Tuesday, Wednesdays and Fridays 12:30pm to 8:30pm and Thursdays 8am to 4pm. Occasional Saturdays work 10am - 4.30pm (once a month).

The psychology Telephone Advisor will be taking on average 50-60 calls a day, listen attentively, take personal details, resolve queries, record data, transfer calls to suitable Psychology Consultant or scheduling a call back/appointment for those seeking specialist counselling advice.

  • customer service
  • excel
  • orders