Job description

Requirements

  • Entry level
  • No Education
  • Salary to negotiate
  • HAMPSTEAD, GB

Description

DESCRIPTION

As a receptionist you will be responsible for ensuring customers are treated with the utmost respect and receive a five-star service throughout their time with us. This role can be very demanding and very rewarding.


Shift: 42 hours a week. 1 weekend in 4.


INFORMATION ABOUT US


Our Vision:

‘To be recognised as an exceptional and trusted provider of primary veterinary care to our patients and clients within the communities that we serve. Every patient, every client, every visit’.


Village Vet is a progressive, forward thinking, premium veterinary group with small and medium sized first opinion practices, 4 large 24-hour hospitals and a referral centre. Village Vet is based in London, Hertfordshire and Cambridge. We believe in supporting and investing in our staff, investing in our facilities and ensuring that our clients and their pets receive only the very best, modern first opinion or specialist care. Our staff are motivated and encouraged to gain additional certifications across all levels of employment and we offer career progression within our group. We have a strong recognisable brand and we are looking for people who share our vision and our culture. We have over 300 staff members across our 32 sites and are very proud of our achievements and our reputation in the veterinary profession.


YOUR MAIN RESPONSIBILITIES

Liaising with the clients and the clinical staff to ensure effective customer service

Meeting and greeting clients

Booking appointments

Diary management

Managing telephone and email inquiries

Taking payment for services and products

Cash management

Opening and closing the practice

Stock management