Job description


  • Entry level
  • No Education
  • Salary to negotiate
  • London


Research Officer


Job Title: Research Officer

Responsible to: Deputy Director, Research and Strategy Unit, Penny Appeal.

Contract: Part-time, 3 days per week

Salary: £31,000 pro rata

Location: London

Penny Appeal is an award winning, international humanitarian charity delivering aid in over 30 countries including the UK. We pride ourselves in the work that we do and the aid we are able to deliver, from sustainable programmes internationally and locally as well as emergency aid responses. We also take pride in the people that support us externally and the ones that make things happen internally.

We are the fastest growing charity in our sector with a fast-paced working environment. When a crisis hits internationally we respond immediately. Outside emergencies, we have a packed marketing calendar full of creative campaigns, award-winning events, and unique projects all aimed at helping the most vulnerable. We can see an immediate impact from our hard work and it can be so rewarding to see the positive feedback from the people we have helped.

Job Purpose

The Research and Strategy Unit is an innovation and incubation unit spearheading the design and management of charitable interventions for Muslim communities to support their flourishing in leadership, community development, and public engagement. The post holder will use research methods to develop an array of strategic interventions and incubate initiatives, as appropriate, across these key sectors including the development and management of projects within agreed budgets and timelines. The post holder will work alongside the Director and Deputy Director in developing and delivering the Unit’s work programme, annual work plan, public relations work, and dispensing other responsibilities and tasks as required.

Main Duties and Responsibilities

The main duties and responsibilities of this post will include the following:

- Research
- Support delivery of the vision and work of the Research and Strategy Unit in line with and within agreed budgets and key deliverables, to a high quality, meeting the needs of the target group(s) and strategic objectives.
- Build, grow and manage a Muslim Survey Research Panel in accordance with the Unit’s key areas of interest to inform and design interventions at individual, project and organizational levels.
- Apply evidence-based analysis arising from the survey panel and other research to the development of strategic interventions and the design of incubation projects managed by the Unit.
- Produce reports and deliver presentations to various internal and external stakeholders.

- Relationship Management
- Maintain relationships with key Muslim charity/philanthropic institutions and funding partners relevant to the Research and Strategy Unit work programme.
- Develop co-operation/partnerships with other funders and stakeholders doing similar work.
- Identify new funders or partners, and develop strong, positive, and long-standing relationships with them.
- Build up a network of funders, leaders and practitioners relevant to Research and Strategy Unit’s core objectives, and develop a positive and beneficial relationship with them for mutual support.
It is anticipated that the JD may change over time as the Unit and its work grows, but this will always be done in discussion with the post holder.


- Educated to Masters degree level or higher qualification.
- At least three years’ professional experience in a research role with good evidence of qualitative and quantitative research outputs.
- At least one year’s project management experience.
- Knowledge and experience of working with Muslim communities.
- Excellent communication skills – ability to write and confidently present to work with a broad cross section of both internal and external audiences including senior managers and directors.
- Excellent organisational skills – able to prioritise and manage a varied workload to tight and competing deadlines.
- IT Skills – high level of IT competence and excellent knowledge of Microsoft Office applications particularly Word, PowerPoint and Excel.
- Flexible approach - able to turn around requests quickly and can work, if and when required, during evenings and weekend.
- Ability to maintain confidential and sensitive information.
- Excellent interpersonal skills and strong team player.
- Ability to work in a small group and in a busy environment.
- Possess a positive attitude and high levels of energy, integrity, honesty and credibility.
- Warm in approach – able to build strong rapport with both internal and external stakeholders to gain trust and support
- Meticulous attention to detail.
- A desire to work with British Muslim communities.

- Project management qualifications e.g. PRINCE2
- Experience in organisational development work.
- Knowledge of the Muslim charity sector in the UK
- Networking skills – strong networking skills when representing the Foundation externally.
Job Type: Part-time


- management: 1 year (Preferred)