Job description


  • Entry level
  • No Education
  • Salary £23,000.00 - £25,000.00 gross per year
  • London


Sales and Customer Services Administrator

Salary: 23K pa + bonus (£2K)

The company
Our client, a high end fashion brand in the luxury goods industry is looking for a Sales and Customer Services Administrator to join their UK Head Office in the heart of London.

Duties include:

• Loading orders and keeping record of all orders
• Liaising with customers directly about orders, order confirmations, price queries, sold out
• Checking customer orders against Purchase Orders when received. Acting on outcome
• Checking stock availability/prices colours for customers
• Keeping record of customer returns and sending to Germany
• Filing
• Liaising with Client Services in the International Head Office: orders, shipments, returns and general enquiries
• Updating of the delivery tracking, when PO where dispatched to customers
• Requesting UPS delivery pick ups
• Ensuring all consumables are kept available
• Replenishing of stationary
• Getting beverages/lunch for customers during selling appointments
• Updating of the customer database
• Taking mail/parcels to Post Office
• Assisting the agents with all enquiries
• Working alongside office team offering support as and when requested

• Holiday cover for Office Manager

Skills set:

- Fluency in English
- Strong verbal and written communication skills
- PC and numeracy literate - knowledge of Word and Excel
- Excellent time management skills and attention to detail
- Ability to work well under pressure and think creatively
- Excellent organisational skills with the ability to multi-task
- Enthusiastic, dynamic, positive and pro-active
- Experience in a similar Administrative/Customer Service role is preferable
- Previous experience in retail would be welcomed
- Candidates must be fluent to mother tongue standard in English

This is an excellent opportunity for candidates who thrive for success would like to work in a fast growing prestigious company.

Immediate interview for successful applicants.

  • excel
  • orders
  • retail
  • word