Job description


  • Entry level
  • No Education
  • Salary to negotiate


Job Description

What you’ll do?
You’ll get our customers’ journey in our London Bridge Station store off to the best start by giving them an exceptional experience. Whether they’re rushing to board a train for an important business meeting, travelling to a romantic holiday or just going somewhere fun with family & friends, you’ll put their needs first. Nothing’s too much effort. Sometimes, that means you’re a friendly face on one our tills – serving efficiently and sharing any of the great offers we might have. At other times, you’ll ensure our displays are always as they should be, stocking our shelves so that our customers can easily find what they want. Or, of course, you could be answering queries on the shop floor, building relationships and sharing your product knowledge. No matter what you’re doing, you’ll pull together with your team mates so that our customers leave wanting to come back.

What’s in it for you?
We’re a company that values its people, so we’ve created a range of shifts to help find one that’s right for you, whether you’re full or part-time. If you’re an early bird, or a night owl, we can accommodate for your lifestyle. For those who want to progress, this could be the start of a whole new career. We’d love you to grow with us, so you’ll have access to our Retail Academy, where we have numerous training opportunities to help fulfill your potential. Don’t forget, while you’re with us you’ll also benefit from up to 50% discount in our High Street Stores, flexible working, childcare vouchers and many more.

Who we’re looking for
We operate at the sharp end of retail, which makes for a fast paced role that demands hard work. This ethos creates a great sense of family in our stores as every member of the team is ready to lend a hand. Perhaps surprisingly, what you don’t need is bags of retail or customer service experience. We’re looking for people who are great listeners, good to talk to, naturally helpful, flexible and who have a healthy dose of ambition. The rest will come. With the backing of your team, we’ll give you all the skills you need to succeed. And for those who want to get on, we’ll positively encourage you. As a Sales Assistant, there’s nothing stopping you becoming a future Store Manager or working in one of our Head Offices! At WHSmith we aim to find solutions that benefit us both. There are No Limits when it comes to your career at WHSmith.

About us
You may know we operate on the high street, in rail and bus stations, airports, hospitals, universities and workplaces. But you may be surprised to learn we’ve been around since 1792 and have over 14,000 employees across the globe. We’re continually growing by putting our customers at the heart of all we do and we grow our people too. At WHSmith there are No Limits to where your career can go!

  • access
  • customer service
  • retail