Job description

Requirements

  • Entry level
  • No Education
  • Salary £22,000.00 gross per year
  • Harlow

Description

Sales/Customer Service Administrator

Harlow

£22K plus commission

My client has been established for over 25 years in the retail and furniture business.
. We have branches 4 branches in the UK . Their company has been trading for almost 30 years and employs over 70 staff nationwide.
Their client list is vast and we regularly provide furniture for major sporting events, TV shows, festivals, international conferences, banquets and weddings.

They are looking for someone who is truly passionate about sales; someone who thrives on driving sales and gets a real buzz from the process! You will have a competitive streak and be someone who truly wants to succeed.
We want someone who is driven to achieve great things and will be able to hit the ground running and make a really

positive contribution to the team!

As part of our Sales team you will be responsible for providing support to the Sales Manager by being a proactive member of the team.
You will need to be comfortable with dealing directly with customers, be highly organised and you will need to have excellent customer service skills.

Company benefits

Other benefits include an onsite gym, free parking performance-related bonus scheme, company pension and holiday entitlement increase upon 5 years service.

£ salary of £ 22K plus commission

Main Duties and Responsibilities:

Providing sales support to the Sales Manager.

Responsible for increasing sales revenue by persuading potential customers to hire the organization's products and services.

Processing quotes and orders.

Responsible for contacting existing customer base by telephone.

Collecting information, conducting follow-up calls and updating and maintaining CRM database.

Resolve customer enquiries/queries in an effective, efficient and courteous manner.

Provide guidance and support on a range of company products and services.

Achieve KPI's (Key Performance Indicator's) to meet overall business goals and objectives.

Additional duties & responsibilities may be required in this role.

NO COLD CALLING
- Incoming calls only.

Knowledge & Skills required

Minimum of 3 year's experience in a relevant sales role is essential

Previous experience working within the furniture industry is desirable

Excellent written and oral communicator (able to deal with staff and customers)

Have strong IT skills, particularly MS Excel
- MS Word Essential

Excellent keyboard skills

Good telephone etiquette

Able to build strong relationships, both with customers and colleagues

Able to work quickly and accurately under pressure

Able to prioritise workload

Excellent attention to detail

Strong negotiation and persuasion skills

Commercially astute

Motivated and organised

Proactive and determined to succeed

Be self-motivated and driven to achieve

Ensure inclusive practice and promote diversity

Be a positive representative for the Company

In order to be shortlisted for interview you will need to meet the essential criteria listed above

  • crm
  • excel
  • orders
  • retail
  • word