Job description


  • Entry level
  • No Education
  • Salary £20,240.00 - £22,000.00 gross per year
  • Peterborough


Senior quality assurance Admin job in customer services team of fantastic city centre company - Peterborough

JOB TITLE: Senior Quality Assurance Administrator (Cust Services)
JOB TYPE: Permanent
JOB SALARY; £20000 to £22000 depending on experience
JOB LOCATION: Peterborough City Centre - sorry no parking!

Your new company
Our client is one of the worlds leading life insurance and pension management companies. They have been going for over 150 years and have a strong British brand combined with a global strength and presence. They are proud to help their customers take responsibility for their secure financial future.

Your new role
Your job will be part of the team that review all customer service interaction for completeness and compliance. You will audit the output of the admin team to make sure that that the content is technically accurate but also that simple things like spelling and grammar are also correct. You'll be working to strict deadlines and service level agreements that have been put in place both by in-house as well as client requirements.

What you'll need to succeed
You'll be passionate about raising the quality of the output of the team by setting and achieving high standards in everything you do as well as taking a "right first time" approach.
Previous experience in a similar role in a financial services business is absolutely essential so if you've done audit in insurance, pension or banking, we would love to hear from you!. My client has also expressed a preference for people who have demonstrated progression in their career with the same employer.

What you'll get in return
What a lovely company! They are passionate about development of your career and their HR team are real advocates for advancement. You'll get a great salary package, pension, life insurance, private healthcare, income protection and a range of flexible benefits that you can opt in to if you wanted to.
Being based in the city centre is really handy for shopping and their modern and comfortable offices are only a 5 to 7 min walk from the bus and train stations.

What you need to do now
If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call me now.

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  • customer service
  • recruitment