Job description


  • Entry level
  • No Education
  • Salary £35,000.00 - £36,000.00 gross per year
  • Cardiff


Senior User Researcher, Cardiff, £35,000

A public sector organisation in Cardiff requires a Senior User Researcher to support the organisation at an exciting and unprecedented time of growth and transformation. You will be responsible for defining and developing a user research plan and for overseeing all research activities across the organsiation.

The ideal candidate Has significant experience of managing user research activities within an organisation, and can help teams adopt, a wide range of user research methods. Can plan user research for services with challenging user needs and complex user journeys. Can advise colleagues on choice and application of research methods to assure best practice. Understands and can help teams apply a range of methods to analyse research data and synthesise findings. Knows how to engage sceptical colleagues in analysis and synthesis. Can decide on choice and application of techniques, and can critique colleagues' findings to assure best practice. Has experience of quantitative and qualitative research methodologies. Can create the recruitment criteria to include all kinds of users in appropriate research activities. Can advocate for inclusive practices and help teams design and deliver accessible services that work for all users. Understands and has experience of a range of user centred practices. Can help inexperienced teams adopt user centred practices and embed them into their agile workflow. Can advocate for user research and engage sceptical colleagues and stakeholders. Can align user research activities to help their team understand changing user behaviour. Understands what problem the team is trying to solve. Can align user research activities to inform decision making and action.

And this is what you'll get in return Competitive Salary 30 days holiday + 8 bank holidays + 5 days leave for Christmas shutdown Flexitime Scheme which affords the option to accrue 2 additional days leave per month Attractive Pension Healthplan Cycle to work A range of flexible benefits

Are you up to the challenge?

To apply for this role, please forward a copy of your CV immediately.

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