- Entry level
- No Education
- Salary to negotiate
The primary function of this role is to be the conduit between our customers and mobile engineer team. The main duties are outlined below - *
Receiving calls/jobs from customers requesting breakdowns
Log the breakdown on internal system and manage communications with engineers and customers
Be the first point of contact for mobile engineers
Allocating jobs to mobile engineers
Communicating status updates to customers and engineers
Assisting Branch manager with basic administration duties
Perform local deliveries when required
* Complete daily weekly office housekeeping duties
Applicants must have the below skills
Full driving licence
Excellent communication skills – written and verbal
Proficient in both MS packages and internal systems (training provided)
Good local geographic knowledge of the East Midlands
You must also be able to multitask, work confidently in a fast paced environment and be able to prioritise between what is important and urgent with a flexible attitude.
The working hours are 08:00 - 17:00 Monday to Friday.
The office location is Lenton Lane, Nottingham, NG7 2PU
Role: Service Controller
Job Type: Permanent
Location: Nottingham, Nottinghamshire,
Apply for this job now.