Job description

Requirements

  • Entry level
  • No Education
  • Salary £45,000.00 - £65,000.00 gross per year
  • Brighton

Description

Service Controls & Risk Manager
Brighton
Up to £65,000 + EXCELLENT BENEFITS!!

A reputable and world class financial services organisation based in Brighton are seeking a experience and proven Service Controls & Risk Manager.

Job Duties

-Responsible for managing the delivery across Group IT of the corporate risk and control framework, ensuring all suppliers and stakeholder groups are aware of their responsibilities and discharge them accordingly
-Accountable for Risk management within Group IT function, being responsible for ensuring that all risk owners are held to account in terms of mitigating or resolving risks in the appropriate timeframes
-Plans and manages the implementation of organisation-wide processes and procedures, tools and techniques for the identification, assessment, and management of risk inherent in the operation of business processes and of potential risks arising from planned change
-Responsible for contributing to capacity, availability, problem management, change management and knowledge management activities within the team, and undertaking Continual Service Improvements as a day to day activity
-Actively identify risks, ensure they are appropriately logged and tracked at the appropriate forums, and take appropriate action to mitigate or resolve
-Define, develop and deliver processes and systems to ensure a consistent and good level of service that means customers' expectations are met, is consistent with what we have communicated and is aligned to Customer Experience and Treating Customers Fairly policy
-Continually work to build effective, positive working relationships with both our Third Party Service providers and the wider IT communities, to enable us to deliver a fantastic customer service and be viewed as a single, valued IT partner
-To manage the team in accordance with the Company's policies and procedures, including the Partnership Agreement, so that the team's business objectives are achieved consistently.

Qualifications:

-Appropriate GRC Certification Minimum ITIL Foundation
-Certificate Certification in Risk and Information Systems Control preferable (CRISC)

Knowledge:

-Knowledge of Risk and Control frameworks in IT environments
-An understanding of ISO31000 - Risk Management

Skills:

-Proven experience of positive, challenging interactions with Senior Executives across the business
-Excellent interpersonal and communication skills with a proven ability to communicate effectively and confidently at all levels across the Group
-Excellent relationship management, collaboration and influencing skills

Within a fast-paced, technology-focused environment this role is sure to be a quick turnaround - so don't miss out!

The client are offering a competitive salary of up to £65,000 and offer great benefits such as discretionary bonus, private healthcare and more!

If you are looking to be part of a friendly, energetic company in Brighton then please click the 'apply now' function or alternatively please contact Paolo.

Certes Computing (and all of its subsidiary companies) is committed to promoting equality and diversity in its business operations.

  • customer service
  • relationship