Job description


  • Entry level
  • No Education
  • Salary to negotiate
  • Fleet


Service Operations Engineer - 90212424
Primary Location:UK-Hampshire-Fleet
Job Type:Permanent/Regular
Posting Range:3 Dec 2018 - Ongoing
Job Title Service Operations Engineer
Location Fleet
Your Role
Monitor all standard and non-standard systems to ensure all systems are performing according to service specifications and service level agreements.
Manage and prioritise a list of daily service tasks.
Proactively manage client data to facilitate the prompt resolution of client service requests.
Effective implementation of approved change requests to hosted services and responsible for the accurate and timely recording of such changes on the applicable system(s).
Resolution of service incidents in line with Barclaycards incident & change management process.
Essential Skills
Experience of conducting technical analysis and troubleshooting within a technical environment.
Proficient using the command line in both windows and Linux.
Methodical approach to planning and understanding the risks of any actions taken.
An in depth knowledge of the payment services supported, the monitoring tools used and processes used to manage our solutions.
Desirable Skills
Knowledge of the payments industry preferred but not essential.
A self-motivated individual but also an excellent team player but with ability to work with little or no supervision.
Excellent time management skills
Ability to multi task. Each team member will have multiple tasks to deliver on a daily basis.
About Us
Barclays is a transatlantic consumer, corporate and investment bank offering products and services across personal, corporate and investment banking, credit cards and wealth management, with a strong presence in our two home markets of the UK and the US. Our goal is to become the bank of choice by providing superior services to customers and clients and supporting our stakeholders via a commercially successful business that generates long-term sustainable returns.
Risk and Control Objective
All Barclays colleagues have to ensure that all activities and duties are carried out in full compliance with regulatory requirements, Enterprise Wide Risk Management Framework and internal Barclays Policies and Policy Standards.
Your Application
To be considered for this role, click on the apply button now.
Barclays Values & Diversity
Dynamic working gives everyone at Barclays the opportunity to integrate professional and personal lives, if you have a need for flexibility then please discuss this with the hiring manager.  We are an equal opportunity employer and we are opposed to discrimination on any grounds. It is the policy of Barclays to ensure equal employment opportunity without discrimination or harassment on the basis of race, colour, creed, religion, national origin, alienage or citizenship status, age, sex, sexual orientation, gender identity or expression, marital or domestic/civil partnership status, disability, veteran status, genetic information, or any other basis protected by law.

About the company

Barclays moves, lends, invests and protects money for 48 million customers and clients worldwide.

We have over 325 years of history and expertise in banking. From our beginnings in Lombard Street, London through to the launch of the world’s first ATM and innovative mobile phone payments services, find out more about our achievements to date.

Barclays is a trading name of Barclays Bank PLC and its subsidiaries. Barclays Bank PLC is registered in England and is authorised by the Prudential Regulation Authority and regulated by the Financial Conduct Authority and the Prudential Regulation Authority. Registered in England. Registered No. 1026167. Registered office: 1 Churchill Place, London E14 5HP.

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