Job description


  • Entry level
  • No Education
  • Salary to negotiate


We are looking to appoint a Sheltered Housing Support Officer to our Supported Housing Team.

South Derbyshire District Council has a housing stock of over 3,200 properties of which a third are currently designated as sheltered. We are aiming for excellence and invite you to be integral to that process.

South Derbyshire’s Supported Housing Service provides help and assistance around the clock, 365 days of the year to customers who live independently in their own homes. The Supported Housing Service is in essence two teams. At the Careline Control Centre a team of experienced operators provide a 24 hour monitoring and emergency call service for vulnerable adults who live within the district. This team works closely with the Careline Support Co-ordinators Team who provide a regular routine visiting service and a 24 hour emergency response service throughout the District.

We are currently looking to develop the service and wish to appoint a part time Sheltered Housing Support Officer who will have the commitment and flexibility to ensure this valuable service is delivered to the high standards our customers expect and deserve.

As a Sheltered Housing Support Officer you will be guaranteed a minimum of 20 hours per week providing cover for members of either the Careline or Careline Support Co-ordinator teams. Due to the nature of the service you may be required to work nights, weekends and other unsociable hours.

To be successful in this role you will need to be a self-motivated and flexible individual who has the ability to work to high customer care standards with minimum supervision. You will need excellent communication skills and the ability to remain calm under pressure. You will need to be flexible and willing to step in to cover your colleagues when on holiday or sick leave.

You will be required to be fully mobile, visiting residents across the district so your own car is essential.

If you require an informal discussion after reading the supporting documentation please contact Sharon Bennett, Housing Services Supervisor on 01283 228798 or 01283 595826.

Provisoinal Interview Date: 10 January 2020.

Please be aware that Derbyshire County Council is placing this advert on behalf of this organisation and you should refer directly to its website for details of the terms and conditions attached to this post. Any queries regarding this advert or the recruitment process should be made directly to the organisation.

  • due
  • operators
  • recruitment