Job description


  • Entry level
  • No Education
  • Salary £32,000.00 - £42,000.00 gross per year
  • Guildford


Store Manager for Optical Services Retailer, Guildford - Up to £42k Salary- Immediate Start!

Store Manager for Optical Services Retailer, Guildford - Up to £42k Salary- Immediate Start!

Your new company

Our client is an Optical Services retailer looking for a successful and driven Store Manager to join their team and support in the running of their store. Our client has been around for over 30 years and is a very recognisable brand who are incredibly well-established within their field and operating in over 600 sites. The company prides itself on building long lasting personal relationships with customers through offering a combination of designer and high-end product paired with an exceptional customer experience. Our client is now looking for a Store Manager who will be responsible for maximising sales and profit growth, whilst controlling costs within assigned store. They will also be able to build a motivated and high performing team through effective leadership and line management, enabling the team to deliver the highest standards of customer service, whilst working in line with the company working guidelines and behaviours.

Your new role

As a Store Manager you will be responsible for managing and promoting the store in accordance with company procedures. You also oversee the implementation of the management's strategy for boosting the store's turnover. Your duties include;

- To act as an ambassador and to take responsibility for all aspects of compliance and governance instore. Demonstrate, drive and promote adherence to company policy, procedure, professional standards and legal obligations e.g. data protection, Health & Safety and all GOC regulatory legislation requirements.

- To manage the store effectively; to achieve the required targeted growth in sales and profit
- Align the culture in your store to the Brand Promise and Values

- Deliver and maintain the highest store standards possible, including the appearance of both store and store team.
- Ensure that store planning is organised and executed to the highest standard, incorporating rotas, labour forecasting, holidays and locum usage to meet the operational demands and delivered in line with budget expectations.
- Make decisions within the agreed scope of your role on matters relating to the day to day retail operation within your store; escalates to Regional Manager where required

- Be curious, understand and take an interest in what's happening with competitors and other high street retailers, and translate to best maximise potential opportunities

- Work in conjunction with the Regional Manager to ensure that Company initiatives are executed relentlessly and that objectives are delivered in line with the standards expected.

- Responsible for building a culture within the store whereby the team are engaged at work, perform to a high standard and enjoy working for Vision Express

- Optimal resource planning to meet the demands of the customer:- right people, right place, right time

- Constantly communicate with team (daily, weekly and monthly team meetings), ensuring that everyone can contribute and that feedback and shared learnings become part of your Continuous Professional Development

- Accountable for managing the performance of the store team, ensuring that the management of team members is done so in accordance with the guidelines provided and always in adherence to our policies and procedures

- Takes a lead role in building a high performance culture within the store, through bi-weekly Progress Commitment reviews, annual PDR's coaching, identifying skills and opportunities for development

- Recruit and develop new talent into the business, delivering successful training and onboarding to all new starters.

- Ensuring that all HR procedures are managed in accordance with the management guides and hearings held when required

What you'll need to succeed

In order to be considered for this exciting role, it is ESSENTIAL that you have the following:

- Confidence and maturity
- Adaptable and versatile
- Compliant, able to work within the company and legislative guidelines
- Strong professionally
- credible with integrity
- Empathetic, with a high level of intelligence
- Resilient, with the ability to work well under pressure
- Positive, passionate, customer first, can do attitude.
- Must be able to demonstrate the ability to contribute and successfully deliver against store targets and KPI's
- Commercially sound, with a good understanding of profit and loss accounting
- Ability to deliver exceptional customer service whilst solving problems effectively and efficiently
- Proven experience of managing store teams within a fast-paced change environment
- Visible leadership skills - can motivate others to achieve
- Excellent communication skills - verbal, written, to include report writing and group presentations
- Well-developed interpersonal skills
- A collaborative team player
- Excellent organisational skills, able to plan and prioritise effectively
- Experienced in coaching and mentoring What you'll get in return

Benefits will include:

- Basic Salary of up to £42k
- Private Medical insurance for you and your family (on passing of your probation).
- 33 days holiday (including Bank Holidays) - holiday also increased after years of service
- Pension scheme
- 38.5 hour contract
- 6 - 8 weeks training programme outside of your new store.

What you need to do now

If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, I look forward to reviewing your application! Our client is looking to move exceptionally quickly on these positions, so any interested candidates are urged to apply at their earliest convenience! Alternatively if you know of anyone else seeking a new opportunity in this area who would be interested, we offer up to £250 as a Referral Reward Scheme.

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