Job description


  • Entry level
  • No Education
  • Salary to negotiate
  • Cheadle Hulme


Job Description

Hematogenix is a GCP compliant, CAP and CLIA-certified multinational laboratory that is designed to meet regulatory, clinical and research requirements. We are looking for a study coordinator to join our office in the UKs Pharmaceutical Services Division.

Job Purpose:

To support the successful delivery of clinical trial projects via operational/day-to-day management of workflows. To deliver excellent customer service to project stakeholders (e.g. clients, clinical sites).

Accountabilities/Work Activities:

Study Initiation

- Possess strong working knowledge of company capability’s and how it typically aligns with clients’ objectives and timelines
- Comfortable developing and maintaining relationships with various project stakeholders where needed (external and internal)
Planning & Design

- Contribute, when necessary, operational insights that will impact project scope
- Assist the PM with creation of study specific laboratory binders and regulatory documents

- Attend in-house initiation meetings with all project personnel in order to understand individual contributions of all, as well as overall study objectives and timelines
- Provide guidance to Pharma Accessioning Team regarding query generation
- Craft and send clearly written data clarification messages to ensure outstanding queries are resolved in a timely fashion
- Maintain study tracking spreadsheets/documents in real time if applicable
- Communicate effectively (verbal and written) when interacting with external stakeholders (e.g. CRAs, SCs, PIs, etc.)
- Interact effectively with all in-house project personnel and provide clear communication on status of cases (query resolution) or specific requests (e.g. expedited testing requests
- Perform data entry if needed and/or manage data entry needs of projects to ensure daily/weekly completion occurs
- Process sample repatriations and maintain associated documentation
Monitoring & Controlling

- Participate in regular internal meetings with PM to feed in views of project personnel, outline operational challenges, and learn of wider project progress
- Participate in regular conference calls with clients
- Provide support to PM during client monitoring visits
- Ensure project supplies and day-to-day resources are always appropriately used in an effort to reduce waste and increase efficiency
- Provide QC support to the PM when auditing billing invoices and study binders
Study Closing

- Contribute to internal project closing meetings in order to share best practice
- Provide QC support to PM during final audits of all project-related documents
Experience and Education

- Bachelor’s degree/ or relevant experience
Skills and Qualifications

- Knowledge of global clinical research industry
- Must be able to communicate effectively and persuasively, both verbally and in writing, with all levels of in-house Hematogenix personnel and other project stakeholders (e.g. CRAs, site officials)
- Working experience with laboratory information systems
- Personal computer skills (Microsoft Word, Excel, Power Point, etc.)
- Ability to ambulate throughout the office and laboratory

Competitive, Negotiable

Job Type: Full-time

Job Type: Full-time